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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and enhance the shopping experience.
- Company: A leading retail brand in the UK known for its commitment to excellence.
- Benefits: Competitive salary, inclusive work culture, and opportunities for personal growth.
- Why this job: Make a real impact by driving digital innovation in customer experience.
- Qualifications: Strong leadership skills and a passion for operational excellence.
- Other info: Join a dynamic team and influence positive change in a renowned brand.
The predicted salary is between 36000 - 60000 £ per year.
A leading retail brand in the United Kingdom is seeking a Team Manager in Foods to lead by example and deliver outstanding customer service. The role emphasizes engaging with customers, coaching store colleagues, and driving digital capabilities to enhance the shopping experience.
Ideal candidates should possess strong leadership skills and a commitment to operational excellence while fostering an inclusive team environment. This is a unique opportunity to influence positive change in a renowned brand.
Food Team Lead: Digital-Driven Customer Experience in Pudsey employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Team Lead: Digital-Driven Customer Experience in Pudsey
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect your experience with their goals during interviews.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or improved customer service. Be ready to share how you can drive digital capabilities in your role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and might even refer you for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Food Team Lead: Digital-Driven Customer Experience in Pudsey
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for delivering outstanding customer service. Share specific examples of how you've engaged with customers in the past and how you can bring that energy to our team.
Highlight Your Leadership Skills: We want to know about your leadership style! Use your application to showcase how you've coached and inspired others. Mention any experiences where you've led a team to success, especially in a retail or food environment.
Emphasise Digital Capabilities: Since this role focuses on enhancing digital capabilities, make sure to mention any relevant experience you have with digital tools or platforms. Show us how you can leverage technology to improve the shopping experience for our customers.
Be Authentic and Inclusive: We value an inclusive team environment, so be yourself in your application! Share your thoughts on fostering inclusivity and how you plan to create a welcoming atmosphere for both customers and colleagues.
How to prepare for a job interview at M&S
✨Know the Brand Inside Out
Before your interview, make sure you research the retail brand thoroughly. Understand their values, mission, and recent initiatives, especially those related to digital customer experience. This will help you demonstrate your genuine interest and show how you can contribute to their goals.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you coached colleagues or improved customer service. Be ready to discuss your leadership style and how it aligns with fostering an inclusive team environment.
✨Emphasise Digital Capabilities
Since the role focuses on enhancing digital capabilities, be prepared to discuss your experience with digital tools and technologies. Share examples of how you've used digital solutions to improve customer experiences or streamline operations in previous roles.
✨Engage with Customer-Centric Scenarios
Anticipate questions about handling customer interactions and resolving issues. Prepare to share scenarios where you went above and beyond for customers. This will highlight your commitment to outstanding customer service and your ability to lead by example.
