Online Returns & Self-Service Engineering Manager
Online Returns & Self-Service Engineering Manager

Online Returns & Self-Service Engineering Manager

Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a talented team to modernise software solutions and enhance customer experience.
  • Company: A top retail brand in the UK with a focus on innovation.
  • Benefits: Colleague discount, strong pension plan, and competitive benefits.
  • Why this job: Make a real difference in post-purchase experiences while leading a high-performing team.
  • Qualifications: Extensive software engineering experience, especially in Java, and proven leadership skills.
  • Other info: Join a dynamic environment with opportunities for growth and development.

The predicted salary is between 43200 - 72000 Β£ per year.

A leading retail brand in the UK seeks a passionate Software Engineering Manager to lead a high-performing engineering team and drive the modernization of software solutions. This role focuses on enhancing the post-purchase customer experience by managing a team dedicated to building quality software.

Candidates should have extensive experience in software engineering, particularly with Java, and a proven track record in team leadership.

Competitive benefits include a colleague discount and a strong pension plan.

Online Returns & Self-Service Engineering Manager employer: M&S

As a leading retail brand in the UK, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment where your contributions directly enhance the customer experience. With competitive benefits such as a colleague discount and a robust pension plan, we offer a rewarding workplace for those looking to make a meaningful impact in the retail sector.
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Contact Detail:

M&S Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Online Returns & Self-Service Engineering Manager

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your skills! Create a portfolio or GitHub repository showcasing your best projects, especially those using Java. This gives potential employers a taste of what you can bring to their team.

✨Tip Number 3

Prepare for interviews by practising common questions and scenarios related to software engineering management. We recommend doing mock interviews with friends or using online platforms to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing passionate candidates who are eager to join our team!

We think you need these skills to ace Online Returns & Self-Service Engineering Manager

Software Engineering
Team Leadership
Java
Post-Purchase Customer Experience
Quality Software Development
Modernisation of Software Solutions
High-Performing Team Management
Problem-Solving Skills

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for software engineering shine through. We want to see how passionate you are about enhancing the customer experience and leading a team to success.

Highlight Relevant Experience: Make sure to showcase your extensive experience in software engineering, especially with Java. We’re looking for someone who can hit the ground running, so don’t hold back on sharing your achievements!

Team Leadership Matters: Since this role is all about managing a high-performing team, be sure to include examples of your leadership skills. We want to know how you've motivated and guided your team in past roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at M&S

✨Know Your Tech Inside Out

Make sure you brush up on your Java skills and any other relevant technologies. Be prepared to discuss your past projects in detail, especially those that showcase your leadership in software engineering.

✨Showcase Your Leadership Style

Think about how you lead teams and manage projects. Be ready to share specific examples of how you've motivated your team and driven successful outcomes. This will demonstrate your fit for the managerial aspect of the role.

✨Understand the Customer Journey

Since this role focuses on enhancing the post-purchase experience, do some research on customer feedback and common pain points in online returns. Showing that you understand the customer perspective will set you apart.

✨Prepare Questions That Matter

Have a few thoughtful questions ready for your interviewers. Ask about their current challenges in software solutions or how they envision the future of their engineering team. This shows your genuine interest in the role and the company.

Online Returns & Self-Service Engineering Manager
M&S

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