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- Tasks: Lead a dynamic team on the shop floor, driving standards and delivering exceptional service.
- Company: Join M&S, a trusted name in retail with a focus on inclusion and growth.
- Benefits: Competitive pay, flexible working options, and opportunities for personal development.
- Other info: Be part of a culture that values diversity and encourages career progression.
- Why this job: Make a real impact by inspiring your team and reshaping the customer experience.
- Qualifications: Experience in fast-paced retail leadership and strong commercial awareness required.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it?
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Team Manager - Food - Norfolk Area in Norwich employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Food - Norfolk Area in Norwich
✨Tip Number 1
Get to know the company culture before your interview. M&S is all about people-first leadership, so show us you understand that by sharing examples of how you've inspired and supported your team in the past.
✨Tip Number 2
Be ready to talk numbers! We love data-driven decisions, so come prepared with insights from your previous roles that demonstrate your strong commercial awareness and how you've used it to drive results.
✨Tip Number 3
Practice those tough conversations! As a Team Manager, you'll need to handle difficult discussions with confidence and empathy. Role-play with a friend or family member to get comfortable with this.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for leaders who are ready to make an impact right away.
We think you need these skills to ace Team Manager - Food - Norfolk Area in Norwich
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've inspired and motivated your team in fast-paced environments, just like the role requires.
Be Data-Driven: We love candidates who can use data to drive results. Make sure to highlight any experience you have with commercial awareness and how you've used insights to make bold decisions that positively impacted your team or store.
Emphasise People Skills: This role is all about people! Don’t forget to showcase your ability to coach and develop others. Talk about how you've had those tough conversations with empathy and clarity, and how it led to positive outcomes.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for a seamless experience. It’s the best way for us to get your application and for you to join our amazing team at M&S!
How to prepare for a job interview at M&S
✨Know Your Stuff
Before the interview, dive deep into M&S's values and recent initiatives. Understand their approach to customer service and how they reshape stores for the next generation. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Style
Be ready to discuss your leadership experiences in fast-paced environments. Share specific examples of how you've motivated teams, handled pressure, and made bold decisions. This is your chance to demonstrate that you can lead from the front!
✨Emphasise Commercial Awareness
Prepare to talk about how you've used data and insights to drive results in previous roles. M&S is looking for someone who can translate numbers into action, so think of examples where your commercial awareness made a difference.
✨Practice Difficult Conversations
Since the role involves having constructive conversations, think of scenarios where you’ve had to manage performance or resolve conflicts. Practising these discussions will help you feel more confident during the interview.