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- Tasks: Lead a dynamic team to deliver exceptional service and drive commercial performance.
- Company: A leading UK retailer transforming the retail experience.
- Benefits: Flexible working opportunities and a supportive team environment.
- Why this job: Be part of a movement to create an inspiring and inclusive retail space.
- Qualifications: Proven leadership skills and a digital mindset are essential.
- Other info: Join a vibrant team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK retailer is seeking a Team Manager in Hospitality to lead a dynamic team on the shop floor. This frontline role focuses on delivering exceptional service, driving commercial performance, and sustaining a high-standard operational environment.
Ideal candidates will demonstrate proven leadership skills, adapt quickly to changes, and possess a digital mindset. Join a company at the forefront of transforming retail into a more inspiring and inclusive environment. Flexible working opportunities are available.
Hospitality Team Leader - Service & Commercial Impact in Manchester employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader - Service & Commercial Impact in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and service excellence. We recommend using the STAR method to structure your answers – it’s a game changer!
✨Tip Number 3
Show off your digital mindset! Be ready to discuss how you've used technology to enhance customer service or improve team performance. It’s all about demonstrating that you’re forward-thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hospitality Team Leader - Service & Commercial Impact in Manchester
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that expertise to our hospitality team.
Emphasise Your Service Focus: This role is all about delivering exceptional service, so don’t forget to mention any relevant experience you have in customer service. Share specific examples of how you've gone above and beyond to create a great experience for customers.
Be Adaptable: We’re looking for someone who can adapt quickly to changes. In your application, give us examples of how you've handled change in previous roles. This will show us that you're ready to thrive in a dynamic environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on board with our inspiring team!
How to prepare for a job interview at M&S
✨Know the Company Inside Out
Before your interview, make sure you research the retailer thoroughly. Understand their values, mission, and recent initiatives in hospitality. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led a team in the past. Highlight situations where you drove performance or improved service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Your Adaptability
In a dynamic retail environment, adaptability is key. Be ready to discuss times when you've had to adjust quickly to changes or challenges. This will demonstrate your ability to thrive in a fast-paced setting, which is crucial for the role.
✨Demonstrate Your Digital Mindset
Since the job requires a digital mindset, think about how technology can enhance customer service and operational efficiency. Be prepared to share ideas on how you would leverage digital tools to improve the hospitality experience on the shop floor.
