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- Tasks: Serve customers and maintain high standards in a fast-paced café environment.
- Company: Leading retail company in Maidstone with a focus on five-star service.
- Benefits: Flexible hours, competitive pay, and a fun team atmosphere.
- Why this job: Join a dynamic team and create memorable experiences for customers.
- Qualifications: Detail-oriented, tech-savvy, and able to thrive under pressure.
- Other info: Great opportunity for personal growth and development in customer service.
The predicted salary is between 13000 - 16000 £ per year.
A leading retail company in Maidstone is seeking a Cafe Customer Assistant to provide exceptional customer service in a fast-paced café environment. This role involves serving customers, maintaining store standards, and making product recommendations.
The ideal candidate is detail-oriented, adept at using digital tools, and capable of adapting to high-pressure situations, ensuring a memorable customer experience.
Join us to be part of a dynamic team dedicated to delivering five-star service.
Cafe Customer Assistant — Swift, Five-Star Service in Maidstone employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Customer Assistant — Swift, Five-Star Service in Maidstone
✨Tip Number 1
Get to know the café inside out! Familiarise yourself with the menu and any special offers. This way, when you chat with potential employers, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different scenarios you might face in a busy café. This will help you feel more confident during interviews and showcase your ability to provide five-star service.
✨Tip Number 3
Network like a pro! Connect with people in the industry through social media or local events. You never know who might have a lead on a job or be able to put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team and delivering that exceptional customer experience we pride ourselves on.
We think you need these skills to ace Cafe Customer Assistant — Swift, Five-Star Service in Maidstone
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing top-notch customer service shine through. We want to see how you can contribute to creating that five-star experience for our customers!
Highlight Relevant Experience: Make sure to mention any previous roles where you've worked in a fast-paced environment or provided exceptional service. We love seeing how your past experiences can help us maintain our high standards.
Be Detail-Oriented: In your application, pay attention to the details! This means checking for typos and ensuring your format is clean. A polished application shows us you're detail-oriented, just like we need in our café.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dynamic team!
How to prepare for a job interview at M&S
✨Know the Menu Inside Out
Before your interview, familiarise yourself with the café's menu and any special offerings. Being able to discuss products confidently will show that you're genuinely interested in the role and ready to make recommendations to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to ensure a great experience for customers, as this is key for a Café Customer Assistant.
✨Practice Handling Pressure
Since the role involves working in a fast-paced environment, be ready to discuss how you handle stress and high-pressure situations. You might even want to role-play some scenarios with a friend to demonstrate your ability to stay calm and efficient.
✨Emphasise Your Digital Savvy
As the job requires using digital tools, be prepared to talk about your experience with technology. Whether it's point-of-sale systems or social media, showing that you're comfortable with digital platforms will give you an edge.
