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For Companies At a Glance
- Tasks: Serve customers and maintain store standards in a vibrant food section.
- Company: A well-known UK retailer committed to inclusion and diversity.
- Benefits: Earn a +£3.00 p/h premium for evening and night shifts, plus flexible working options.
- Why this job: Join a dynamic team and enhance customer experiences with digital tools.
- Qualifications: Strong communication skills and a good level of digital capability required.
The predicted salary is between 13 - 16 £ per hour.
A well-known UK retailer is seeking a Customer Assistant for their Food section in Luton. In this frontline role, you will serve customers, maintain store standards, and utilize digital tools to enhance shopping experiences.
Ideal candidates will possess strong communication skills, a good level of digital capability, and a commitment to delivering excellent customer service. The position includes a +£3.00 p/h premium for unsocial hours. This role promotes inclusion, diversity, and flexible working options.
Frontline Food Customer Assistant - Evening/Night Shift in Luton employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Food Customer Assistant - Evening/Night Shift in Luton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. We want to see your passion for customer service and how you can enhance the shopping experience.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when interacting with customers on the shop floor.
✨Tip Number 3
Show off your digital skills! Familiarise yourself with any digital tools the retailer uses. Being tech-savvy can really set you apart, especially in a role that involves enhancing shopping experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Frontline Food Customer Assistant - Evening/Night Shift in Luton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Be Digital Savvy: Since this role involves using digital tools, let us know about your tech skills! Mention any relevant experience with digital platforms or tools that can enhance the shopping experience.
Tailor Your Application: Take a moment to customise your application for this specific role. We love seeing candidates who understand what we’re looking for and can connect their skills to the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at M&S
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about examples where you've gone above and beyond for a customer, as this role is all about delivering excellent service. Be ready to discuss how you would handle difficult situations or complaints.
✨Familiarise Yourself with Digital Tools
Since the job involves using digital tools to enhance shopping experiences, make sure you’re comfortable with technology. If you’ve used any specific retail software or apps, mention them. It shows you're tech-savvy and ready to adapt to their systems.
✨Show Your Passion for Food Retail
Express your enthusiasm for working in the food section. Talk about your favourite products or trends in the food industry. This will demonstrate your genuine interest in the role and help you connect with the interviewer.
✨Prepare for Unsocial Hours Discussion
Since this position includes evening and night shifts, be prepared to discuss your availability and willingness to work these hours. Highlight any previous experience with flexible working hours, as it shows you’re adaptable and committed.
