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- Tasks: Lead a dynamic team on the shop floor, driving standards and delivering exceptional service.
- Company: Join M&S, a trusted name in retail with a focus on inclusion and growth.
- Benefits: Competitive salary, flexible working options, and opportunities for personal development.
- Other info: Be part of a culture that values diversity and encourages career progression.
- Why this job: Make a real impact by inspiring your team and reshaping the customer experience.
- Qualifications: Experience in leading teams in fast-paced environments and strong commercial awareness.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it?
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Team Manager - Food - South East London Area employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Food - South East London Area
✨Tip Number 1
Get to know the company culture before your interview. M&S is all about people-first leadership, so show us you understand that by sharing examples of how you've inspired and motivated your team in the past.
✨Tip Number 2
Prepare for those tricky questions! Think about how you would handle tough conversations or lead through change. We want to see your resilience and adaptability shine through.
✨Tip Number 3
Show off your commercial awareness! Be ready to discuss how you've used data and insights to drive results in previous roles. We love leaders who can make bold decisions based on solid information.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the M&S family and making an impact.
We think you need these skills to ace Team Manager - Food - South East London Area
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your leadership style. We want to see how you inspire and motivate your team, especially in a fast-paced environment like retail. Share specific examples that showcase your ability to lead from the front!
Be Data-Driven: Don’t shy away from mentioning your commercial awareness! Use data and insights to demonstrate how you've driven results in previous roles. We love candidates who can back up their decisions with solid evidence, so let us know how you've used numbers to make an impact.
Emphasise People Skills: This role is all about people, so make sure to emphasise your coaching and development skills. Talk about how you've supported your team members and helped them grow. We’re looking for those who can have constructive conversations with empathy, so share your experiences!
Apply Through Our Website: Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the M&S family. We can’t wait to see what you bring to the table!
How to prepare for a job interview at M&S
✨Know Your Stuff
Before the interview, dive deep into M&S's values and recent initiatives. Understand their approach to customer service and how they reshape stores for the next generation. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Style
Be ready to discuss your leadership experiences in fast-paced environments. Share specific examples of how you've motivated teams, handled pressure, and made bold decisions. This is your chance to demonstrate that you can lead from the front!
✨Emphasise Commercial Awareness
Prepare to talk about how you've used data and insights to drive results in previous roles. M&S is looking for someone who can make informed decisions, so be sure to highlight your experience with commercial strategies and operational excellence.
✨Practice Difficult Conversations
Since the role involves having constructive discussions, think of scenarios where you’ve had to manage performance or resolve conflicts. Practising these conversations will help you convey your confidence and empathy during the interview.