At a Glance
- Tasks: Lead complex Data and AI projects, ensuring successful delivery from start to finish.
- Company: Join M&S, a dynamic and inclusive retail leader transforming the industry.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and extensive wellbeing support.
- Other info: Be part of a diverse team committed to making a positive impact.
- Why this job: Drive innovation in a role that shapes the future of retail with cutting-edge technology.
- Qualifications: Proven experience in program delivery and strong interpersonal skills.
The predicted salary is between 80000 - 100000 £ per year.
As a Head of Data and AI Delivery, you will have extensive experience and responsibility of Product and Programme delivery, combining your business knowledge with technical expertise to drive innovation, foster relationships and promote an "own it and get it done" attitude.
Excellent financial and commercial acumen including experience managing large budgets. You will be aware of emerging Data and AI industry trends and interface with senior stakeholders / peer groups to understand their applicability to M&S. Excellent interpersonal skills, proactive can-do attitude and ability to set the standards for communicating effectively with both technical and non-technical individuals including director level. Experience working in retail – ideal, not mandatory.
What you will do:
- Drive, own and deliver highly complex and multi-disciplinary Data and AI initiatives, collaborating with business stakeholders and D&T peers.
- End-to-End Program Delivery: Ensure the successful delivery of all technical data programs, from initiation through to completion. This includes managing timelines, budgets, resources, and quality to meet or exceed expectations.
- Develop and foster trusted relationships with stakeholders across business areas using deep and relevant technology and data and AI experience to simplify complex technology issues to ensure successful delivery of outcomes through innovation and thought leadership in line with SLAs.
- Accountable for the data and AI budget and driving value for money in the smartest, most efficient way.
- Anticipate problems using specialist knowledge and put processes in place to improve capability and effectiveness.
What's in it for you:
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.
- After completing your probationary period, you’ll receive a 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
Everyone's welcome:
We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more diligent, inspiring digital era. We’re reconsidering how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Head of Technical Program Management in London employer: M&S
Marks & Spencer is an exceptional employer that champions innovation and collaboration, particularly in the dynamic field of Data and AI. With a strong commitment to employee growth, M&S offers extensive training programmes, competitive benefits including a generous pension scheme, and a supportive work culture that values inclusivity and well-being. Located in a vibrant retail environment, employees enjoy a unique opportunity to contribute to a leading brand while benefiting from a range of perks designed to enhance both personal and professional life.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Technical Program Management in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at M&S or similar companies. A friendly chat can open doors and give you insights that might just help you land that Head of Technical Program Management role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Data and AI trends. Show us you’re not just a candidate but a thought leader who can drive innovation. Bring examples of how you've simplified complex tech issues in the past – we love a good story!
✨Tip Number 3
Practice your communication skills! You’ll need to engage with both technical and non-technical folks, so make sure you can explain your ideas clearly. Role-play with a friend or use online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of the M&S family. Let’s make magic happen together!
We think you need these skills to ace Head of Technical Program Management in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, share why you're excited about leading Data and AI initiatives. We love candidates who can convey their passion for innovation and how they can contribute to our mission.
Tailor Your Experience:Make sure to highlight your relevant experience in product and programme delivery. We want to know how your background aligns with the responsibilities of the Head of Technical Program Management role, so be specific about your achievements!
Communicate Clearly:Remember, you’ll be interacting with both technical and non-technical stakeholders. Use clear and concise language in your application to demonstrate your ability to communicate effectively across different audiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at M&S
✨Know Your Stuff
Make sure you brush up on the latest trends in Data and AI. Understand how these trends can apply to the retail sector, especially in relation to M&S. Being able to discuss specific examples will show that you're not just knowledgeable but also genuinely interested in the field.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in managing complex programmes and budgets. Use specific examples to illustrate how you've successfully led teams and delivered projects. Highlight your proactive approach and how you’ve fostered relationships with stakeholders at all levels.
✨Communicate Effectively
Practice explaining technical concepts in simple terms. You’ll need to communicate with both technical and non-technical individuals, including directors. Tailor your language to your audience, ensuring clarity and engagement throughout your discussions.
✨Demonstrate a Problem-Solving Mindset
Be ready to share instances where you've anticipated problems and implemented solutions. Discuss how you’ve improved processes and capabilities in previous roles. This will showcase your ability to think critically and act decisively, which is crucial for the Head of Technical Program Management role.
