At a Glance
- Tasks: Lead the Knowledge Management practice and enhance knowledge sharing across D&T.
- Company: Join M&S, a leading retailer in the UK with a commitment to excellence.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and innovation.
- Why this job: Shape the future of knowledge management and make a real impact in ITIL & ITSM.
- Qualifications: Experience in Knowledge Management and strong stakeholder engagement skills.
The predicted salary is between 60000 - 80000 £ per year.
M&S in the United Kingdom is seeking a senior Knowledge Management lead to shape how knowledge is captured, stored and reused across D&T.
You will own the Knowledge Management practice, align with a managed service partner, and drive high-quality knowledge that is easy to find and continuously improved.
You will work with diverse stakeholders, design governance and metrics, and ensure ITSM alignment with ITIL v4.
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Knowledge Management Lead for ITIL & ITSM Excellence employer: M&S
M&S in Scarborough is an exceptional employer that values innovation and leadership, offering a dynamic work culture where your contributions directly impact the customer experience. With a strong focus on employee development and the integration of digital tools, you will have ample opportunities for growth and to inspire your team in delivering outstanding service. Join us to be part of a transformative journey in the retail sector, where your bold decisions can lead to meaningful change.
