At a Glance
- Tasks: Lead inbound compliance and ensure product flow meets high standards across our supply chain.
- Company: Join Marks & Spencer, a forward-thinking retailer with a strong sense of purpose.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Be part of an inclusive team that values diversity and supports your development.
- Why this job: Make a real impact on our supply chain transformation and drive continuous improvement.
- Qualifications: Experience in supply chain or operations with strong data analysis skills.
The predicted salary is between 50000 - 60000 £ per year.
This is a critical role at the heart of how our supply chain operates, ensuring products flow into our network accurately, efficiently and to the right standards. You will lead a small team, taking ownership of inbound compliance across suppliers, logistics partners and depots, shaping how we manage stock accuracy, supplier performance and payment integrity. Working across a wide network of stakeholders, you will use data, insight and sound judgement to drive improvements and resolve issues that directly impact availability and cost. Alongside the operational focus, this role plays a key part in the ongoing transformation of our supply chain, supporting how new systems, processes and ways of working land in day-to-day operations. It is a role with real visibility and impact across the network, where your input directly influences how we operate today and how we evolve for tomorrow. This is a role for someone who thrives in a fast paced, complex environment and is motivated by doing difficult things well. You will be close to the detail, supporting and developing your team while making clear decisions that matter, often in situations where there is no easy answer. If you enjoy using data to challenge, improve and drive standards, and are confident engaging with suppliers and stakeholders to make change happen, this is an opportunity to have a genuine impact.
What you'll do:
- Lead inbound compliance performance across suppliers, primary distribution and depots, ensuring consistent standards are met across the network.
- Develop and support your team, setting clear expectations and enabling them to deliver high standards of compliance performance.
- Drive supplier performance through data, insight and engagement, resolving compliance issues and improving accuracy of inbound stock and payments.
- Collaborate with logistics, finance, trading and supply chain teams to identify root causes and deliver continuous improvement in end to end processes.
- Support network transformation activity, embedding new systems and practices into operational delivery.
Who you are:
- Experienced in supply chain or operations with a strong understanding of compliance, product flow and supplier performance.
- Confident using data and insight to guide decisions and influence outcomes.
- Comfortable having direct, sometimes challenging conversations to uphold standards and protect performance.
- Experienced in supporting or managing others, with a focus on clarity, consistency and team delivery.
- Highly organised with the ability to manage multiple priorities in a fast paced environment.
What's in it for you?
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone's welcome. We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Inbound Compliance Manager employer: M&S
Marks & Spencer is an exceptional employer, offering a dynamic work environment where you can make a tangible impact on our supply chain operations. With a strong focus on employee development, inclusive culture, and competitive benefits such as a generous colleague discount, flexible holiday options, and comprehensive wellbeing support, we empower our team to thrive in a fast-paced setting while driving meaningful change. Join us in shaping the future of retail and enjoy the unique advantages of being part of a company that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Compliance Manager
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like M&S looking for candidates who are engaged and informed.
We think you need these skills to ace Inbound Compliance Manager
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at M&S. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at M&S
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with M&S’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
