At a Glance
- Tasks: Lead complex Data and AI projects, ensuring successful delivery from start to finish.
- Company: Join M&S, a dynamic and inclusive retail leader transforming the industry.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and extensive wellbeing support.
- Other info: Be part of a diverse team committed to making a positive impact.
- Why this job: Drive innovation in a role that shapes the future of retail with cutting-edge technology.
- Qualifications: Proven experience in program delivery and strong interpersonal skills.
The predicted salary is between 80000 - 100000 £ per year.
As a Head of Data and AI Delivery, you will have extensive experience and responsibility of Product and Programme delivery, combining your business knowledge with technical expertise to drive innovation, foster relationships and promote an "own it and get it done" attitude.
Excellent financial and commercial acumen including experience managing large budgets. You will be aware of emerging Data and AI industry trends and interface with senior stakeholders / peer groups to understand their applicability to M&S. Excellent interpersonal skills, proactive can-do attitude and ability to set the standards for communicating effectively with both technical and non-technical individuals including director level. Experience working in retail – ideal, not mandatory.
What you will do
- Drive, own and deliver highly complex and multi-disciplinary Data and AI initiatives, collaborating with business stakeholders and D&T peers.
- End-To-End Program Delivery: Ensure the successful delivery of all technical data programs, from initiation through to completion. This includes managing timelines, budgets, resources, and quality to meet or exceed expectations.
- Develop and foster trusted relationships with stakeholders across business areas using deep and relevant technology and data and AI experience to simplify complex technology issues to ensure successful delivery of outcomes through innovation and thought leadership in line with SLAs.
- Accountable for the data and AI budget and driving value for money in the smartest, most efficient way.
- Anticipate problems using specialist knowledge and put processes in place to improve capability and effectiveness.
What's in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special:
- After completing your probationary period, you’ll receive a 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more diligent, inspiring digital era. We’re reconsidering how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Head of Technical Program Management employer: M&S
Marks & Spencer is an exceptional employer that champions innovation and inclusivity, making it a fantastic place for the Head of Technical Program Management role. With a strong focus on employee development, competitive benefits including a generous discount scheme, and a commitment to wellbeing, M&S fosters a dynamic work culture where every team member can thrive and contribute to redefining the retail landscape. Join us in creating meaningful change while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Technical Program Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at M&S or have insights into their culture. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching M&S’s recent projects and initiatives in Data and AI. Show us you’re not just interested in the role but also passionate about what we do and how you can contribute to our goals.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven complex projects in the past. We want to hear about your successes and how you overcame challenges – make it relatable and engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the M&S family.
We think you need these skills to ace Head of Technical Program Management
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Data and AI shine through! We want to see how your experience aligns with our mission at M&S. Share specific examples of how you've driven innovation in past roles.
Tailor Your CV:Make sure your CV is tailored to the Head of Technical Program Management role. Highlight your experience in managing complex programmes and budgets, and don’t forget to mention any retail experience, even if it’s not mandatory!
Be Clear and Concise:We appreciate clarity! Use straightforward language and avoid jargon where possible. Remember, you’ll be communicating with both technical and non-technical stakeholders, so make your application easy to read.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at M&S
✨Know Your Stuff
Make sure you brush up on the latest trends in Data and AI. Familiarise yourself with how these trends can apply to the retail sector, especially at M&S. Being able to discuss specific examples will show that you're not just knowledgeable but also genuinely interested in the field.
✨Showcase Your Leadership Skills
As a Head of Technical Program Management, you'll need to demonstrate your ability to lead complex projects. Prepare examples of past experiences where you've successfully managed teams, budgets, and timelines. Highlight how you fostered relationships with stakeholders and drove initiatives to completion.
✨Communicate Effectively
Practice explaining technical concepts in simple terms. You’ll be interacting with both technical and non-technical individuals, including directors. Being able to bridge that gap will set you apart. Consider role-playing with a friend to refine your communication style.
✨Prepare Questions
Have a list of insightful questions ready for your interviewers. This shows your interest in the role and the company. Ask about their current Data and AI initiatives, how they measure success, or what challenges they foresee in the upcoming year. It’s a great way to engage and demonstrate your strategic thinking.
