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- Tasks: Lead supply chain optimisation and product development for M&S Food.
- Company: Join M&S, a leader in retail innovation and sustainability.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and wellbeing support.
- Why this job: Shape the future of supply chain with cutting-edge technology and data.
- Qualifications: Experience in supply chain operations and strong analytical skills required.
- Other info: Be part of a diverse team committed to making impactful changes.
The predicted salary is between 80000 - 100000 £ per year.
As Head of Supply Chain Optimisation and Product, you will play a key role in shaping how our supply chain supports the future of M&S Food. You will take ownership of our supply chain management products, guiding their development so they genuinely help teams work better and make smarter decisions. This is a senior role with real breadth and influence. You will bring together operational understanding, technology and data to improve how the supply chain performs as a whole. Rather than focusing on individual fixes, you will help design systems and ways of working that strengthen resilience, efficiency and day‑to‑day decision making across the business. Data and artificial intelligence are an important part of this journey. You will own and prioritise the supply chain data product backlog, working closely with specialist teams to deliver solutions that are practical, scalable and used with confidence by colleagues. Working closely with Supply Chain, Digital and Technology teams, as well as external partners, you will help ensure our technology investment delivers lasting value and is embedded into how we operate.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What You’ll Do
- Set the direction for supply chain management products, ensuring they support clear business outcomes and long‑term improvement.
- Shape systems, processes and operating models that improve how the supply chain works day to day.
- Own and prioritise the supply chain data product backlog, working with data engineering, reporting and data science teams to build trusted capability.
- Build strong relationships across Supply Chain, Digital and Technology, and with external partners, to support joined‑up delivery.
- Help new technology land well in the business, working with change teams and tracking benefits as they are realised.
Who You Are
- You bring deep experience from supply chain operations, manufacturing or optimisation roles within complex environments.
- You have a strong analytical background, supported by a STEM degree or equivalent experience, and enjoy turning real‑world problems into workable solutions.
- You have led product teams or large delivery portfolios, setting direction while staying close to delivery.
- You are comfortable working with data products, from reporting and pipelines through to advanced analytics or data science.
- You build trust with senior stakeholders through clear thinking, sound judgement and a calm approach to change.
What’s in It For You?
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone's Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
Head of Supply Chain Optimisation and Product employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Supply Chain Optimisation and Product
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain field, especially those at M&S. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've used data and technology to solve real-world problems. This is your chance to shine and demonstrate your analytical prowess.
✨Tip Number 3
Be proactive! If you see a gap in the supply chain processes or have ideas for improvement, share them during your interview. It shows you're already thinking about how to add value.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the M&S team.
We think you need these skills to ace Head of Supply Chain Optimisation and Product
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in supply chain operations and product management. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Analytical Skills: Since this role requires a strong analytical background, include specific examples of how you've used data to drive decisions or improve processes. We love seeing real-world problems turned into workable solutions!
Highlight Collaboration Experience: This position involves working closely with various teams, so share instances where you’ve successfully collaborated with others. We’re looking for someone who can build strong relationships across departments and with external partners.
Apply Early!: Due to high interest in this role, it might close sooner than expected. We recommend applying through our website as soon as possible to ensure your application is considered. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at M&S
✨Know Your Supply Chain Inside Out
Before the interview, dive deep into the specifics of supply chain optimisation and product management. Familiarise yourself with M&S's current supply chain processes and think about how you can enhance them. Be ready to discuss your past experiences and how they relate to the role.
✨Showcase Your Analytical Skills
Since this role requires a strong analytical background, prepare to demonstrate your problem-solving abilities. Bring examples of how you've used data to drive decisions in previous roles. Think about specific metrics or outcomes that highlight your impact.
✨Build Relationships, Even Virtually
This position involves collaboration across various teams. During the interview, emphasise your experience in building strong relationships with stakeholders. Share stories that illustrate your ability to work well with others, especially in complex environments.
✨Embrace Change and Innovation
M&S is looking for someone who can help them innovate and adapt. Be prepared to discuss how you've successfully managed change in the past. Highlight your comfort with new technologies and how you've helped teams embrace these changes to improve efficiency.