Head of Data & AI Delivery — Program & Impact Lead

Head of Data & AI Delivery — Program & Impact Lead

Full-Time 80000 - 100000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead complex Data and AI projects, driving innovation and collaboration.
  • Company: Join M&S, a dynamic leader in retail innovation.
  • Benefits: Enjoy a 20% discount, competitive holidays, and wellness support.
  • Other info: Inclusive culture with opportunities for personal and professional growth.
  • Why this job: Make a real impact in a forward-thinking company shaping the future of retail.
  • Qualifications: Proven experience in product delivery and strong interpersonal skills.

The predicted salary is between 80000 - 100000 £ per year.

Who you are

As a Head of Data and AI Delivery, you will have extensive experience and responsibility of Product and Programme delivery, combining your business knowledge with technical expertise to drive innovation, foster relationships and promote an "own it and get it done" attitude. Excellent financial and commercial acumen including experience managing large budgets. You will be aware of emerging Data and AI industry trends and interface with senior stakeholders / peer groups to understand their applicability to M&S. Excellent interpersonal skills, proactive can-do attitude and ability to set the standards for communicating effectively with both technical and non-technical individuals including director level. Experience working in retail – ideal, not mandatory.

What you will do

  • Drive, own and deliver highly complex and multi-disciplinary Data and AI initiatives, collaborating with business stakeholders and D&T peers.
  • End-to-End Program Delivery: Ensure the successful delivery of all technical data programs, from initiation through to completion. This includes managing timelines, budgets, resources, and quality to meet or exceed expectations.
  • Develop and foster trusted relationships with stakeholders across business areas using deep and relevant technology and data and AI experience to simplify complex technology issues to ensure successful delivery of outcomes through innovation and thought leadership in line with SLAs.
  • Accountable for the data and AI budget and driving value for money in the smartest, most efficient way.
  • Anticipate problems using specialist knowledge and put processes in place to improve capability and effectiveness.

What's in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special:

  • After completing your probationary period, you’ll receive a 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days.
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
  • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
  • A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.

Everyone's welcome

We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more diligent, inspiring digital era. We’re reconsidering how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Head of Data & AI Delivery — Program & Impact Lead employer: M&S

Marks & Spencer is an exceptional employer that champions innovation and collaboration, particularly in the dynamic field of Data and AI. With a strong commitment to employee growth, M&S offers extensive training programmes, competitive benefits including a generous pension scheme, and a vibrant work culture that values inclusivity and well-being. Located in a forward-thinking retail environment, employees are empowered to drive impactful change while enjoying perks like a 20% discount on products and dedicated support for personal and professional development.

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Contact Details:

M&S Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Data & AI Delivery — Program & Impact Lead

Tip Number 1

Network like a pro! Reach out to your connections in the Data and AI space, especially those who might have insights into M&S. A friendly chat can open doors that a CV just can't.

Tip Number 2

Show off your expertise! Prepare to discuss recent trends in Data and AI during interviews. Being able to relate these trends to M&S's goals will make you stand out as a candidate who truly understands the industry.

Tip Number 3

Practice your pitch! You’ll want to convey your 'own it and get it done' attitude clearly. Role-play with a friend or use our resources to refine how you present your experience and ideas.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities tailored for you at M&S.

We think you need these skills to ace Head of Data & AI Delivery — Program & Impact Lead

Product Delivery
Programme Delivery
Financial Acumen
Budget Management
Stakeholder Engagement
Interpersonal Skills
Communication Skills

Some tips for your application 🫡

Show Your Passion for Data & AI:When writing your application, let your enthusiasm for Data and AI shine through! We want to see how your experience aligns with our mission at M&S. Share specific examples of how you've driven innovation in past roles.

Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We love seeing how you can connect your background to the role of Head of Data & AI Delivery. Don’t just send a generic CV!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to complex topics like data and AI. Use simple language to explain your achievements and how they relate to the job.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at M&S

Know Your Data & AI Trends

Make sure you’re up to speed with the latest trends in Data and AI. Research how these trends can impact retail, especially in relation to M&S. Being able to discuss relevant innovations will show your passion and expertise.

Showcase Your Programme Delivery Skills

Prepare specific examples of complex programmes you've delivered successfully. Highlight your ability to manage budgets, timelines, and resources effectively. This will demonstrate your capability to handle the responsibilities of the role.

Build Rapport with Stakeholders

Think about how you can establish trust and rapport with various stakeholders. Prepare to discuss your interpersonal skills and how you’ve simplified complex issues for both technical and non-technical audiences in the past.

Emphasise Your Proactive Attitude

Be ready to share instances where you anticipated problems and implemented solutions. This will illustrate your proactive mindset and ability to drive value for money, which is crucial for the role.