At a Glance
- Tasks: Lead and deliver insightful performance analysis for business partners.
- Company: Dynamic finance team focused on service management and performance.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a collaborative team with a focus on continuous improvement.
- Why this job: Make a real impact by driving accountability and improving service delivery.
- Qualifications: Experience in finance management and strong analytical skills.
The predicted salary is between 50000 - 60000 £ per year.
Your key accountabilities will include:
- Lead the creation and delivery of monthly BSC Service Management packs, coordinating inputs from team leads and translating performance data into clear, meaningful insight for business unit partners.
- Analyse BSC performance against internal important metrics, historic trends, and third-party benchmarks to find opportunities for improvement and understand root causes of variance.
- Challenge and support business partners to drive accountability for end‑to‑end BSC service delivery, ensuring priorities are clearly defined and progress is tracked.
- Manage planning and prioritisation across BSC teams to ensure improvement activity is focused, delivered at pace, and aligned to business needs.
- Lead and develop a small team, balancing short‑term delivery with longer‑term process improvements, ensuring change is delivered in line with the M.
Finance Manager - Service Management & Performance employer: M&S
As a Finance Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and the opportunity to lead a dedicated team while making a tangible impact on service delivery. Located in a vibrant area, our workplace fosters innovation and encourages meaningful contributions to the business.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Manager - Service Management & Performance
✨Tip Number 1
Network like a pro! Reach out to people in the finance sector, especially those who work in service management. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to performance analysis and team management. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website for the best chance at landing that Finance Manager role. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace Finance Manager - Service Management & Performance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Finance Manager role. Highlight your experience in service management and performance analysis, and don’t forget to showcase any relevant metrics you've worked with. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've led teams or improved processes in the past. We love seeing your personality come through!
Showcase Your Analytical Skills:Since this role involves analysing performance data, make sure to highlight your analytical skills in your application. Share examples of how you've used data to drive decisions or improve service delivery. We’re all about making informed choices at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at M&S
✨Know Your Numbers
As a Finance Manager, you'll need to demonstrate your analytical skills. Brush up on key financial metrics and be ready to discuss how you've used data to drive performance improvements in the past. Prepare examples that showcase your ability to translate complex data into actionable insights.
✨Showcase Leadership Skills
You'll be leading a small team, so it's crucial to highlight your leadership experience. Think of specific instances where you've successfully managed a team or project. Be prepared to discuss how you balance short-term goals with long-term improvements, as this will resonate well with the interviewers.
✨Understand the Business Context
Familiarise yourself with the company's business model and recent performance trends. This will help you articulate how your role as a Finance Manager can directly impact their service delivery. Showing that you understand their priorities will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to service management and performance. Practice articulating your thought process clearly and logically. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
