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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional sales and customer service.
- Company: Join Marks & Spencer, a forward-thinking retail leader.
- Benefits: Enjoy 20% discount, competitive holidays, and wellness support.
- Why this job: Be part of an innovative team transforming the retail experience.
- Qualifications: Proven leadership skills and digital confidence required.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
This is a Team Manager role responsible for leading the majority of our colleague population and delivering sales, commerciality and service standards within your store. You will be flexible to work across various departments and help our people be the best they can be.
What’s in it for you
- 20% colleague discount across all M&S products and many third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support, including 24/7 Virtual GP and PAM Assist.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
What you’ll do
Your key accountabilities will include:
- Driving a selling culture within your team.
- Consistently raising performance and capability of the team to support developing internal talent.
- Utilising and exploiting data to support operational decisions.
- Implementing a continuous improvement mentality within the team and working in partnership with the wider team.
- Energising your team to deliver first-class customer service within a fast-paced environment.
Who you are
Your skills and experience will include:
- Proven leadership track record and the ability to lead effectively.
- Digital confidence with an understanding of systems and the ability to exploit them.
- Comfortable having difficult conversations and able to resolve effectively with colleagues and line managers.
- Capacity to juggle a number of priorities while maintaining an excellent standard and working with pace.
- Demonstrated flexibility and resourcefulness to change, and the ability to lead teams through change with a growth mentality.
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.
About Us
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy.
About the Team
The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. We’ve embarked on a business transformation and are looking for people thrilled by the challenge of introducing innovative, new experiences to the retail world. By embracing our digital tools to enhance the customer experience and remaining adaptable, you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.
Team Manager - Somerset Area in Exeter employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Somerset Area in Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, dive into M&S's values and mission. This way, you can show how your leadership style aligns with their goals and how you can contribute to that magic they bring to customers every day.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your proven leadership track record and how you've driven performance in past roles. Confidence is key!
✨Tip Number 3
Be ready to discuss data! Since the role involves utilising data for operational decisions, prepare examples of how you've used data to drive results in your previous positions. It’ll show you’re not just a people person but also a numbers whiz!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or upcoming changes at M&S. It shows you're genuinely interested and ready to be part of their exciting transformation!
We think you need these skills to ace Team Manager - Somerset Area in Exeter
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that magic to M&S.
Be Data-Driven: Mention any experience you have with using data to make decisions. We love candidates who can utilise data to drive performance and improve service standards, so don’t hold back!
Flexibility is Key: Emphasise your ability to adapt and juggle multiple priorities. We’re looking for someone who can thrive in a fast-paced environment, so share examples of how you’ve managed change effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at M&S.
How to prepare for a job interview at M&S
✨Know Your Numbers
As a Team Manager, you'll need to utilise data to make operational decisions. Brush up on relevant metrics and sales figures from your previous roles. Be ready to discuss how you've used data to drive performance and improve service standards.
✨Showcase Your Leadership Style
Prepare to talk about your leadership experiences. Think of specific examples where you’ve energised a team or resolved conflicts. Highlight your ability to lead through change and how you’ve developed internal talent in past positions.
✨Emphasise Flexibility and Resourcefulness
This role requires juggling multiple priorities. Share instances where you've successfully adapted to changing circumstances or implemented continuous improvement within your team. Show them you can thrive in a fast-paced environment!
✨Align with M&S Values
Familiarise yourself with M&S's commitment to inclusivity and exceptional customer service. During the interview, express how your personal values align with theirs and how you can contribute to their mission of bringing magic to customers every day.
