Designate Deputy Store Manager - Bromley Area

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Job Description

Deputy Store Manager (Food) As a Deputy Store Manager in Food, you\’ll help lead one of the most fast-moving, customer focused parts of our business. You\’ll drive daily operations across service, availability, safety and standards, making sure our customers can always find what they need and always want to come back. You\’ll support the Store Manager to deliver the retail plan and will step up to lead the full operation when required. It\’s about energy, organisation, and building teams that care as much about quality and service as you do.

Responsibilities

• Lead daily trading across all Foods areas, ensuring great service, strong availability and exceptional standards.
• Support the Store Manager in delivering sales, profit and operational targets across the store.
• Step up to run the full operation driving clarity, pace and performance.
• Coach and develop Team Managers and colleagues to deliver five-star service and efficient processes.
• Drive operational excellence – from waste reduction and stock integrity to safe, legal trading.
• Use data and insight to make confident, fast decisions that improve availability, sales and customer satisfaction.
• Champion new ways of working to make every process smoother and every shift more efficient.
• Create a culture of teamwork, accountability and pride in what we do.

Qualifications

• A proven people leader with experience in food retail or operations.
• Organised, proactive and calm under pressure.
• Confident making on-the-spot decisions that improve results and customer experience.
• Focused on service, safety and standards, always leading by example.
• Skilled at coaching others and driving consistent performance across teams.
• Digitally confident and data-literate, able to use insight to drive better decisions.
• Positive, adaptable and ready to step up when it counts.

Lead the pace. Drive the performance. Shape the future of M&S Food. Take Your Marks and apply today

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