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- Tasks: Lead a dynamic team on the shop floor, driving standards and delivering exceptional service.
- Company: Join M&S, a trusted name in retail with a focus on inclusion and growth.
- Benefits: Competitive pay, flexible working options, and opportunities for personal development.
- Other info: Be part of a culture that values diversity and supports your career journey.
- Why this job: Make a real impact by inspiring your team and reshaping the customer experience.
- Qualifications: Experience in leading teams in fast-paced environments and strong commercial awareness.
The predicted salary is between 30000 - 35000 £ per year.
Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
Marks & Spencer aims to be an inclusive organization, trusted and admired by our colleagues, customers and suppliers. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Team Manager - Food - Cleveleys employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Food - Cleveleys
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching M&S and their values. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or made tough decisions. Be ready to share these during your interview to demonstrate your people-first approach and how you thrive under pressure.
✨Tip Number 3
Show off your commercial awareness! Be prepared to discuss how you've used data to drive results in previous roles. This will highlight your strong commercial mindset and your ability to make informed decisions that benefit the team.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or M&S's future plans. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
We think you need these skills to ace Team Manager - Food - Cleveleys
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your leadership style. We want to see how you inspire and motivate your team, especially in fast-paced environments like retail. Share specific examples that showcase your ability to lead from the front!
Be Data-Driven: Don’t shy away from mentioning your commercial awareness! Use data and insights to demonstrate how you've driven results in previous roles. We love seeing candidates who can back up their claims with solid evidence, so let’s see those numbers!
Emphasise People Skills: Since this role is all about people, make sure to highlight your coaching and performance management skills. Talk about how you’ve had those tough conversations and helped your team grow. We’re looking for leaders who genuinely care about their team's development!
Apply Through Our Website: Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the M&S family. We can’t wait to hear from you!
How to prepare for a job interview at M&S
✨Know Your Stuff
Before the interview, dive deep into M&S's values and recent initiatives. Understand their approach to customer service and how they reshape stores for the next generation. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've led teams in fast-paced environments. Highlight your ability to inspire and motivate others, especially during challenging times. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Commercial Awareness
Demonstrate your understanding of commercial results by discussing how you've used data and insights to drive performance in previous roles. Be prepared to talk about how you can apply this knowledge at M&S to achieve strong trading results.
✨Prepare for Tough Conversations
Since the role requires having constructive conversations, think of scenarios where you’ve had to manage performance or resolve conflicts. Show that you can handle these situations with empathy and clarity, which is crucial for a people-first leader.