At a Glance
- Tasks: Lead a dynamic store team, driving performance and creating an exceptional shopping experience.
- Company: Join M&S, a forward-thinking retail leader committed to innovation and inclusivity.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and extensive wellbeing support.
- Other info: Exciting career growth opportunities across North East London & Essex.
- Why this job: Be a part of M&S's transformation and make a real impact in retail.
- Qualifications: Proven leadership in fast-paced retail, strong communication, and digital skills.
The predicted salary is between 30000 - 40000 € per year.
As a Store Manager, you’ll own the full operation, leading with confidence, building high performing teams, and setting the pace in a fast‑changing retail environment. You’ll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.
What you’ll do:
- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.
- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
- Own the change agenda landing transformation initiatives with clarity, urgency and pace.
- Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
- Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
- Be the voice of your store - representing your people, saying it as it is and owning the follow‑through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are:
- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Strong on planning, performance management and resilience.
- You can balance the big picture with the detail and always hold the line and set expectations.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
What’s in it for you:
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
Everyone’s welcome:
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
While you’re successful at the initial screening stage, you’ll be invited to attend a Raise the Bar assessment centre at our Marble Arch store. Assessment centres will take place on 18th and 19th June, with three sessions running each day. Each session will last approximately two hours and will give you the opportunity to meet a range of key stakeholders and influential leaders from across the Division. We’re hiring across clusters rather than individual stores, meaning successful candidates will be considered for various management opportunities across North East London & Essex, offering variety, flexibility, and the chance to build a meaningful and significant career with M&S. Make your mark with M&S. Apply today and be part of our transformation today.
Store Manager Roles Across North East London & Essex in Cheshunt employer: M&S
Marks & Spencer is an exceptional employer that fosters a dynamic and inclusive work culture, empowering Store Managers to lead high-performing teams in a fast-paced retail environment across North East London & Essex. With a strong focus on employee growth, M&S offers comprehensive training programmes, competitive benefits including a generous pension scheme, and a commitment to wellbeing, ensuring that every colleague feels valued and supported. Join us to be part of a transformative journey where your leadership can make a real impact and where you can thrive in a company that values quality, service, and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Roles Across North East London & Essex in Cheshunt
✨Tip Number 1
Get to know the company inside out! Research M&S, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the lowdown on the company culture and maybe even put in a good word for you. Plus, it shows you’re serious about joining the team!
✨Tip Number 3
Practice your leadership stories! Think of examples where you’ve led teams, tackled challenges, and driven results. Be ready to share these during interviews to demonstrate you’re the inspiring leader they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of the M&S family from the get-go!
We think you need these skills to ace Store Manager Roles Across North East London & Essex in Cheshunt
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading teams. We want to see how you've inspired others and driven performance in a fast-paced environment, just like the role requires.
Be Clear and Direct:Use straightforward language to communicate your achievements and skills. We appreciate clarity, so don’t shy away from making bold statements about your capabilities and how you can contribute to our store's success.
Data-Driven Decisions Matter:Mention any experience you have with using data to make decisions. We love candidates who can leverage insights to improve performance, so share examples of how you've done this in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the exciting opportunities we have across North East London & Essex.
How to prepare for a job interview at M&S
✨Know Your Retail Numbers
Before the interview, brush up on key retail metrics like P&L, sales targets, and customer satisfaction scores. Being able to discuss these figures confidently will show that you understand the commercial side of the role and can drive performance.
✨Showcase Your Leadership Style
Prepare examples of how you've built high-performing teams in the past. Think about specific situations where you coached managers or resolved conflicts. This will demonstrate your ability to lead and inspire others, which is crucial for a Store Manager.
✨Emphasise Change Management Skills
Be ready to discuss how you've successfully implemented change in previous roles. Highlight your approach to landing transformation initiatives with clarity and urgency, as this aligns perfectly with what they’re looking for in a candidate.
✨Engage with Digital Tools
Familiarise yourself with the digital tools and systems used in retail. Be prepared to talk about how you've used data to make decisions and improve efficiency. This will show that you're not just a people manager but also someone who embraces technology to drive results.
