At a Glance
- Tasks: Lead a dynamic retail team to drive performance and deliver exceptional customer experiences.
- Company: Join Marks & Spencer, a forward-thinking retailer with a strong sense of purpose.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and tailored training from day one.
- Why this job: Be part of a transformative journey in retail, making a real impact every day.
- Qualifications: Proven leadership in fast-paced retail, with a focus on results and team collaboration.
- Other info: Inclusive culture with opportunities for personal growth and community support.
The predicted salary is between 36000 - 60000 £ per year.
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What you’ll do:
- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics.
- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
- Own the change agenda landing transformation initiatives with clarity, urgency and pace.
- Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.
- Be the voice of your store – representing your people, saying it as it is and owning the follow-through on what needs to improve.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are:
- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future.
- Strong on planning, performance management and resilience.
- You can balance the big picture with the detail and always hold the line and set expectations.
What’s in it for you?
- Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day.
- We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone's welcome:
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Designate Store Manager - Essex Area in Cheshunt employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Store Manager - Essex Area in Cheshunt
✨Tip Number 1
Get to know the company inside out! Research M&S, their values, and recent initiatives. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think about times you've led a team or driven change. Be ready to share specific examples that highlight your skills in managing people and delivering results. We want to hear how you’ve made an impact!
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former M&S employees on LinkedIn. They can provide insights into the company culture and maybe even give you a heads-up on what to expect during the interview process.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the M&S family. Let’s get you that job!
We think you need these skills to ace Designate Store Manager - Essex Area in Cheshunt
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading large teams. We want to see how you've driven performance and created a high-performance culture in your previous roles.
Be Clear and Direct: Use straightforward language to communicate your ideas and experiences. We appreciate clarity, so don’t shy away from being direct about your achievements and how you can contribute to our store's success.
Focus on Results: Make sure to include specific examples of how you've improved performance metrics in past roles. We love data-driven insights, so show us how your decisions have positively impacted the bottom line.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with M&S!
How to prepare for a job interview at M&S
✨Know Your Retail Metrics
Before the interview, brush up on key retail metrics and how they impact store performance. Be ready to discuss how you've used data in the past to drive decisions and improve results. This shows you understand the commercial side of the role.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in fast-paced environments. Talk about how you've built high-performance teams and coached managers to success. This will demonstrate your ability to lead and inspire others.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and directly. The role requires a strong communicator who can make tough calls. Use the STAR method (Situation, Task, Action, Result) to structure your responses and keep them focused.
✨Embrace Change and Innovation
Be ready to discuss how you've successfully managed change in previous roles. Highlight any transformation initiatives you've led and how you engaged your team in the process. This will show your resilience and passion for driving improvement.