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For Companies At a Glance
- Tasks: Be the friendly face of our store, ensuring a safe and welcoming shopping experience.
- Company: Join a leading retail organisation in Cheltenham with strong values.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Make a real difference by helping customers feel safe and valued.
- Qualifications: Strong communication skills and a knack for customer interaction.
- Other info: Great opportunity for personal growth in a dynamic retail setting.
The predicted salary is between 24000 - 36000 £ per year.
A leading retail organization in Cheltenham is seeking a security officer to provide a visible presence for customers and to assist in maintaining a safe shopping environment. The ideal candidate will possess strong communication skills and the ability to manage customer interactions with empathy and confidence.
Responsibilities include:
- Greeting customers
- Reporting incidents
- Engaging with local security personnel
If you're ready to make an impact in a values-driven environment, this could be the role for you.
In-Store Customer Champion & Multi-Dept Support in Cheltenham employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Store Customer Champion & Multi-Dept Support in Cheltenham
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, so you can show how you align with them. This will help you stand out as someone who truly fits into their team.
✨Tip Number 2
Practice your communication skills! Since the role involves interacting with customers, being able to express yourself clearly and confidently is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Be proactive during the interview. Ask questions about the team dynamics and how they handle customer interactions. This shows you're genuinely interested in the role and ready to engage with customers effectively.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to showcase your skills and passion for the role. Plus, it helps us keep track of your application better!
We think you need these skills to ace In-Store Customer Champion & Multi-Dept Support in Cheltenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application: Make sure to customise your application for the In-Store Customer Champion role. Highlight your communication skills and any relevant experience that shows how you can manage customer interactions with empathy and confidence.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what’s important. Make it easy for us to see why you’re the perfect fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at M&S
✨Know the Company Values
Before your interview, take some time to research the retail organisation's values and mission. Understanding what they stand for will help you align your answers with their expectations and show that you're genuinely interested in making an impact.
✨Practice Empathy in Your Responses
Since the role requires managing customer interactions with empathy, think of examples from your past experiences where you've successfully handled difficult situations. Practising these scenarios will help you articulate your approach during the interview.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, like dealing with a disruptive customer or reporting an incident. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Engage with Confidence
During the interview, remember to maintain eye contact and engage with your interviewer confidently. This not only shows your communication skills but also reflects your ability to create a welcoming environment for customers, which is key for this role.
