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For Companies At a Glance
- Tasks: Deliver top-notch customer service and maintain store standards in a vibrant food section.
- Company: Join a leading UK retailer known for its commitment to diversity and inclusion.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive team environment.
- Why this job: Be part of a transformative company while enhancing the shopping experience with digital tools.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced setting.
- Other info: Great opportunity for personal growth and teamwork in a dynamic atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK retailer is seeking a Customer Assistant to join their Food section in Cheltenham. The ideal candidate will provide excellent customer service, thrive in a fast-paced environment, and utilize digital tools to enhance the shopping experience.
Responsibilities include:
- Maintaining store standards
- Engaging with customers
- Contributing to a team-oriented atmosphere
This role offers a chance to be part of a transformative company committed to diversity and inclusion.
Food Service Associate — High-Energy Customer Service in Cheltenham employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Associate — High-Energy Customer Service in Cheltenham
✨Tip Number 1
Get to know the company! Research their values and culture, especially their commitment to diversity and inclusion. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your high-energy approach and how you handle fast-paced situations. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be ready to showcase your digital skills! Since the job involves using digital tools, prepare examples of how you've used technology to enhance customer experiences in the past. This will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Food Service Associate — High-Energy Customer Service in Cheltenham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our commitment to excellent service.
Highlight Your Team Spirit: We love a team player! Make sure to mention any experiences where you’ve worked collaboratively in a fast-paced environment. This will show us that you can thrive in our dynamic food section and contribute positively to our team.
Embrace Digital Tools: Since we’re all about enhancing the shopping experience with digital tools, don’t forget to mention any tech skills or experiences you have. Whether it’s using apps or managing online orders, showing your comfort with technology will give you an edge.
Keep It Authentic: Be yourself in your application! We want to get to know the real you, so let your personality shine through. Authenticity is key, and it helps us understand how you’ll fit into our diverse and inclusive culture.
How to prepare for a job interview at M&S
✨Know the Company
Before your interview, do a bit of research on the retailer. Understand their values, especially around diversity and inclusion, and be ready to discuss how you align with them. This shows you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond for a customer or handled a challenging situation effectively. This will demonstrate your ability to thrive in a fast-paced environment.
✨Engage with Energy
Since this role requires high-energy customer service, practice conveying enthusiasm during your interview. Use positive body language, maintain eye contact, and smile. This will help you connect with the interviewer and show that you can engage customers effectively.
✨Familiarise Yourself with Digital Tools
As the job involves utilising digital tools, brush up on any relevant technology or software that might be used in the food retail sector. Be prepared to discuss how you’ve used digital tools in previous roles to enhance customer experiences.
