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- Tasks: Lead a dynamic team on the shop floor, inspiring excellence in service and standards.
- Company: Join M&S, a trusted name in retail with a focus on inclusion and growth.
- Benefits: Competitive pay, flexible working options, and opportunities for personal development.
- Other info: Embrace a culture of support, challenge, and growth at M&S.
- Why this job: Make a real impact by shaping the future of retail and leading a motivated team.
- Qualifications: Experience in fast-paced retail leadership and strong commercial awareness required.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on. We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:
- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
What we're looking for:
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
Marks & Spencer aims to be an inclusive organization, trusted and admired by our colleagues, customers and suppliers. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Team Manager - Food - Carlisle & West Northumberland Area employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Food - Carlisle & West Northumberland Area
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing M&S's website and social media. This will help you understand their values and how you can align your leadership style with their vision.
✨Tip Number 2
Practice your people skills! As a Team Manager, you'll need to inspire and motivate your team. Think of examples from your past experiences where you've successfully led a team or resolved conflicts, and be ready to share those stories.
✨Tip Number 3
Show off your commercial awareness! Be prepared to discuss how you've used data to drive results in previous roles. M&S is looking for leaders who can make bold decisions based on insights, so come armed with examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the M&S family and ready to lead from the front!
We think you need these skills to ace Team Manager - Food - Carlisle & West Northumberland Area
Some tips for your application 🫡
Show Your Leadership Style: When you're writing your application, make sure to highlight your leadership style. We want to see how you inspire and motivate your team, especially in a fast-paced environment like retail. Share specific examples that showcase your ability to lead from the front!
Be Data-Driven: Don’t shy away from mentioning your commercial awareness! We love candidates who can use data and insights to drive results. Include any experiences where you've made bold decisions based on data, as this shows us you’re ready to take on the challenge.
Emphasise People Skills: Since this role is all about people, make sure to emphasise your coaching and development skills. Talk about how you’ve supported your team in the past and how you handle those tricky conversations with empathy and clarity. We want to know you can build a motivated team!
Apply Through Our Website: Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about M&S and what we stand for!
How to prepare for a job interview at M&S
✨Know Your Store Inside Out
Before the interview, take some time to familiarise yourself with M&S's food offerings and store layout. Understanding their product range and customer service standards will help you demonstrate your passion for the brand and show that you're ready to lead from the front.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully managed teams in fast-paced environments. Use specific examples to illustrate how you've inspired your team, handled pressure, and made bold decisions that led to positive outcomes.
✨Emphasise Commercial Awareness
M&S is looking for someone who can drive results through data and insight. Brush up on key performance indicators relevant to retail and be ready to discuss how you've used data to make informed decisions in previous roles.
✨Prepare for Tough Conversations
As a Team Manager, you'll need to have constructive conversations with your team. Think of examples where you've had to address performance issues or provide feedback, and be ready to explain how you approached these situations with empathy and clarity.