At a Glance
- Tasks: Lead store operations, ensuring excellent service and high standards.
- Company: Join M&S, a dynamic and inclusive retail leader.
- Benefits: Enjoy 20% discount, competitive holidays, and wellbeing support.
- Other info: Be part of a diverse team making a real impact.
- Why this job: Shape the future of retail while developing your leadership skills.
- Qualifications: Experience in retail or customer-focused environments is essential.
The predicted salary is between 36000 - 60000 £ per year.
Our stores come in all shapes and sizes, from fast-paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day-to-day operations. As a Store Manager, you'll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop.
Joining our store leadership community means creating a place where customers love to shop and colleagues love to work. You'll bring clarity, confidence and commercial focus to every shift, driving high standards and exceptional experiences.
What you will do
- Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards.
- Deliver the retail plan by driving commercial, operational, visual and people performance.
- Step up to run the full store when required, keeping energy high and teams aligned.
- Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver.
- Use data and insight to make informed decisions that improve sales, service and efficiency.
Who you are
- An experienced leader with a background in retail, operations or a customer-focused environment.
- Organised, proactive and calm under pressure, able to balance detail with the bigger picture.
- Confident making fast decisions that improve customer experience and commercial outcomes.
- Skilled at coaching, feedback and performance management, with a passion for developing others.
- Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift.
What's in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you're passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Register Your Interest - Store Manager & Deputy Store Manager - Bristol & Bath Area employer: M&S
Marks & Spencer is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is empowered to thrive. With competitive benefits such as a generous discount, flexible holiday options, and comprehensive wellbeing support, employees are encouraged to grow both personally and professionally. Located in the Bristol & Bath area, this role offers the unique opportunity to lead a dynamic store environment while contributing to a company that values innovation and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Register Your Interest - Store Manager & Deputy Store Manager - Bristol & Bath Area
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. M&S is all about inclusivity and exceptional service, so think of examples from your past that showcase these qualities.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it’s a great way to reiterate why you’re the perfect fit!
We think you need these skills to ace Register Your Interest - Store Manager & Deputy Store Manager - Bristol & Bath Area
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about retail.
Tailor Your Application:Make sure to customise your application for the Store Manager or Deputy Store Manager role. Highlight your leadership skills and any relevant experience that aligns with our vision of creating a fantastic shopping experience.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven performance or improved customer satisfaction in previous roles. We love seeing results!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at M&S
✨Know Your Store Inside Out
Before the interview, make sure you research the specific store and its operations. Understand their product range, customer demographics, and any recent news or changes. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Store Manager or Deputy, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on coaching, performance management, and creating a positive work culture. Be ready to discuss how you can inspire and motivate your future team.
✨Be Data-Driven
Familiarise yourself with key retail metrics and be prepared to discuss how you've used data to drive sales and improve customer experience. Think about specific instances where your decisions based on data led to positive outcomes, as this aligns with the company's focus on informed decision-making.
✨Emphasise Adaptability and Resilience
Retail can be unpredictable, so it's crucial to convey your ability to stay calm under pressure and adapt to changing circumstances. Share stories that highlight your resilience and problem-solving skills, especially in challenging situations, to demonstrate that you're ready to step up when needed.
