At a Glance
- Tasks: Lead a dynamic team to drive store performance and create an exceptional customer experience.
- Company: Join Marks & Spencer, a leader in retail innovation and inclusivity.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and extensive wellbeing support.
- Other info: Join a diverse team committed to growth and making change happen.
- Why this job: Be part of a transformative journey in retail and make a real impact.
- Qualifications: Proven leadership in fast-paced retail with strong communication and planning skills.
The predicted salary is between 40000 - 50000 £ per year.
What you'll do:
- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.
- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
- Own the change agenda landing transformation initiatives with clarity, urgency and pace.
- Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
- Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
- Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are:
- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Strong on planning, performance management and resilience.
- You can balance the big picture with the detail and always hold the line and set expectations.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
What's in it for you:
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Store Manager - Large Format - Merry Hill in Brierley Hill employer: M&S
Marks & Spencer is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee growth. As a Store Manager in Merry Hill, you'll benefit from competitive perks such as a generous discount, extensive training programmes, and a supportive environment that encourages innovation and collaboration. With a commitment to wellbeing and a focus on creating a high-performance culture, M&S empowers you to lead transformative change while enjoying a fulfilling career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Large Format - Merry Hill in Brierley Hill
✨Tip Number 1
Get to know the company inside out! Research Marks & Spencer's values, recent news, and their approach to retail. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and make a good impression.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've led teams, driven performance, and tackled challenges in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to showcase your digital skills! Be prepared to discuss how you've used data and digital tools to make decisions and improve operations. Marks & Spencer is looking for someone who can drive digital adoption, so highlight your experience in this area.
We think you need these skills to ace Store Manager - Large Format - Merry Hill in Brierley Hill
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading large teams. We want to see how you've driven performance and created a high-performance culture in your previous roles.
Be Clear and Direct:Use straightforward language to communicate your ideas and experiences. We appreciate clarity, so don’t shy away from being direct about your achievements and how you’ve made tough decisions in the past.
Data-Driven Decisions Matter:Mention specific examples where you've used data to drive results. We love candidates who can confidently use digital tools and insights to make fast, informed decisions that improve service and boost efficiency.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Marks & Spencer!
How to prepare for a job interview at M&S
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's performance metrics, recent changes, and any ongoing initiatives. This will show your potential employer that you’re genuinely interested and prepared to lead the team effectively.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led large teams in the past. Highlight specific situations where you’ve driven performance, managed change, or improved team dynamics. This will help illustrate your capability to build a high-performance culture.
✨Showcase Your Data Savvy
Be ready to discuss how you’ve used data to make decisions in previous roles. Bring examples of how you’ve unlocked opportunities through insights and how you plan to drive digital adoption in the store. This will resonate well with their focus on data-driven decision-making.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and directly. Be prepared to answer tough questions and demonstrate your ability to communicate effectively with colleagues at all levels. This is crucial for a role that requires strong planning and performance management skills.
