At a Glance
- Tasks: Lead daily operations in Fashion, Home & Beauty while ensuring exceptional service and visual presentation.
- Company: Join M&S, a fast-moving and inclusive brand with a strong sense of purpose.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and 24/7 wellbeing support.
- Other info: Be part of a diverse team that values collaboration and personal growth.
- Why this job: Make a real impact by coaching teams and driving performance in a dynamic retail environment.
- Qualifications: Experience in leading large teams and a passion for style and customer experiences.
The predicted salary is between 30000 - 40000 € per year.
Lead the daily operation across Fashion, Home & Beauty, ensuring exceptional service, strong commercial delivery and standout visual presentation. Support the Store Manager to deliver the retail plan and drive performance across sales, profit, standards and people. Step up to run the full store, keeping energy and focus high. Coach and develop Team Managers and colleagues to inspire customers, deliver new collections and sell with confidence. Bring data and insight to life to identify opportunities and make quick, confident commercial decisions. Champion digital adoption and omnichannel retailing, helping teams connect online and in-store experiences for the customer. Set and maintain high standards in service, styling and presentation, always reflecting the modern M&S brand. Build a diverse, motivated team that thrives on collaboration, pace and progress.
Who you are
- Experienced in leading large teams in a retail or visual‑led environment.
- Passionate about style, product and creating great customer experiences.
- Commercially sharp, operationally strong and confident making fast decisions.
- A hands‑on leader who brings energy, clarity and accountability to every shift.
- Skilled in coaching, feedback and development to get the best out of people.
- Digitally confident, with an eye for innovation and improvement.
- Adaptable, resilient and ready to step up when needed.
What's in it for you?
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you've completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. Apply today.
Deputy Store Manager, Fashion Home & Beauty - Birmingham Areas employer: M&S
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and collaboration. As a Deputy Store Manager in the Birmingham area, you'll benefit from competitive perks such as a generous colleague discount, tailored training, and comprehensive wellbeing support, all while leading a diverse team to deliver outstanding customer experiences. Join us to grow your career in a fast-paced environment where your contributions truly matter and are recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager, Fashion Home & Beauty - Birmingham Areas
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they present themselves. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine, so don’t just memorise answers. Think about how your experiences align with what they’re looking for in a Deputy Store Manager.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows your interest in the role and helps you figure out if the company is right for you. Ask about team dynamics or how they support career growth.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation and reiterate your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Deputy Store Manager, Fashion Home & Beauty - Birmingham Areas
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for fashion, home, and beauty shine through. We want to see how excited you are about creating great customer experiences and leading a team in this vibrant environment.
Be Specific About Your Experience:Make sure to highlight your experience in leading large teams and any relevant retail or visual-led environments. We love seeing concrete examples of how you've driven performance and made quick, confident decisions in the past.
Tailor Your Application:Don’t just send a generic application! Tailor it to reflect the skills and qualities mentioned in the job description. We’re looking for someone who embodies the M&S brand, so make sure your application reflects that.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at M&S
✨Know Your Stuff
Before the interview, make sure you’re familiar with the latest trends in fashion, home, and beauty. Research the company’s values and how they reflect in their products. This will help you demonstrate your passion and knowledge during the conversation.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led teams in the past. Think about times when you coached team members or made quick decisions that positively impacted sales. This will show your potential employer that you can step up and lead effectively.
✨Emphasise Customer Experience
Prepare to discuss how you’ve enhanced customer experiences in previous roles. Share stories that highlight your ability to connect with customers and create memorable shopping experiences, as this is crucial for the Deputy Store Manager role.
✨Be Digitally Savvy
Since the role involves championing digital adoption, be prepared to talk about your experience with omnichannel retailing. Discuss any innovative ideas you have for integrating online and in-store experiences, which will show that you’re forward-thinking and adaptable.
