At a Glance
- Tasks: Analyse supplier incidents and translate data into actionable insights for stakeholders.
- Company: Join the iconic Marks & Spencer team in London.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
- Why this job: Make a real impact on service stability and supplier accountability.
- Qualifications: Analytical skills and a passion for improving service performance.
The predicted salary is between 37800 - 46200 £ per year.
Marks & Spencer is seeking an analyst to join our supply performance team in London.
You will analyse supplier incidents and service disruptions, translate complex data into clear, actionable insights for stakeholders, and monitor performance against agreed service levels.
You will coordinate corrective actions, support service reviews and governance forums, and help teams improve service stability and supplier accountability.
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Associate Service Assurance & Performance Analyst employer: M&S
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters inclusivity and innovation. As a Senior Finance Manager in our International Finance team, you'll benefit from competitive perks such as a generous colleague discount, tailored training, and robust wellbeing support, all while playing a crucial role in driving our international growth. Join us to not only advance your career but also to make a meaningful impact in a company committed to doing the right thing for our customers and communities.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Service Assurance & Performance Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like M&S!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Associate Service Assurance & Performance Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at M&S, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at M&S
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with M&S’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
