Digital Marketing Officer
Digital Marketing Officer

Digital Marketing Officer

Letchworth Full-Time 28800 - 43200 £ / year (est.) No home office possible
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MS Trust

At a Glance

  • Tasks: Lead our social media and email marketing to promote a vital cause.
  • Company: Join MS Trust, a charity supporting those with multiple sclerosis for over 30 years.
  • Benefits: Enjoy 25 days annual leave, enhanced pay, and a fantastic office location.
  • Why this job: Make a real impact while developing your digital marketing skills in a supportive environment.
  • Qualifications: Experience in digital marketing is preferred, but enthusiasm and transferable skills matter most.
  • Other info: Hybrid working available, with great transport links and free parking.

The predicted salary is between 28800 - 43200 £ per year.

MS Trust Letchworth, England, United Kingdom

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MS Trust Letchworth, England, United Kingdom

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This range is provided by MS Trust. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Letchworth Garden City/ home working (hybrid) Full time (35 hours a week)

Permanent

Are you a digital whizz, with a flair for design and copywriting? Do you enjoy crafting engaging social media and email campaigns to promote and support a worthwhile cause? If so, we have the perfect opportunity for you.

This is an exciting chance to lead on the MS Trust’s social media channels, whilst playing an integral role in the wider marketing and communications of the MS Trust. We\’re looking for someone with experience of applying a proactive, creative, and data-led mindset to digital marketing, ultimately boosting our visibility and articulating our cause through social media and email campaigns.

However, for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.

Our charity

For over 30 years the MS Trust has been here to help everyone living with multiple sclerosis. We are here from the moment of diagnosis and throughout their journey, today, tomorrow and every day after that. We provide vital information and support to people with MS and their families, whilst training and educating MS health professionals to ensure they provide the very best care available.

The role

As our Digital Marketing Officer you will own and manage our social media presence and lead our internal email marketing processes. As you are delivering content across a range of digital platforms you will need an eye for detail, some creative flair and an understanding of what resonates with the people of our community.

With experience across a range of social and digital channels you will need to be a strong communicator, with the ability to build relationships with people across the organisation and external stakeholders.

The Digital Communications Officer will play a key role in supporting the Head of

Communications & Marketing manage the ‘public face’ and reputation of the MS Trust.

What we can offer

  • 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
  • Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
  • Enhanced maternity, paternity and adoption pay.
  • Sick pay.
  • Employee Assistance Programme
  • Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
  • Learning and development policy to develop all staff.
  • Cycle to work scheme, Volunteering day and Season ticket loans.
  • Excellent transport links to London and Cambridge by train.
  • Ample free parking for commuters.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate

your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 5pm on 30 July 2025

First Interviews: 4 August 2025

Please click on the apply button to progress with your application.

Seniority level

  • Seniority level

    Associate

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Marketing, Public Relations, and Writing/Editing

  • Industries

    Non-profit Organizations, Hospitals and Health Care, and Health and Human Services

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Digital Marketing Officer employer: MS Trust

At MS Trust, we pride ourselves on being an exceptional employer that values creativity and compassion in the workplace. Our supportive culture fosters professional growth through continuous learning opportunities, while our hybrid working model allows for a healthy work-life balance. With generous benefits including enhanced leave, a strong pension scheme, and a fantastic office location with excellent transport links, we are dedicated to making a meaningful impact in the lives of those affected by multiple sclerosis.
MS Trust

Contact Detail:

MS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Marketing Officer

✨Tip Number 1

Familiarise yourself with the MS Trust's mission and values. Understanding their cause will help you tailor your conversations and demonstrate genuine passion during interviews.

✨Tip Number 2

Engage with their social media channels before applying. Comment on their posts or share relevant content to show your interest and understanding of their digital presence.

✨Tip Number 3

Prepare examples of successful digital marketing campaigns you've led in the past. Be ready to discuss how you used data to drive decisions and improve engagement.

✨Tip Number 4

Network with current or former employees of MS Trust if possible. They can provide insights into the company culture and what they value in a Digital Marketing Officer.

We think you need these skills to ace Digital Marketing Officer

Digital Marketing Strategy
Social Media Management
Email Marketing
Content Creation
Copywriting
Graphic Design Skills
Data Analysis
SEO Knowledge
Communication Skills
Creativity
Relationship Building
Attention to Detail
Project Management
Understanding of Non-Profit Sector

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Digital Marketing Officer position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital marketing and your commitment to supporting causes like MS Trust. Use specific examples of past campaigns you've worked on to demonstrate your skills in social media and email marketing.

Showcase Your Creativity: Since the role requires creativity, consider including links to your portfolio or examples of previous work that illustrate your design and copywriting skills. This will help you stand out as a candidate who can engage audiences effectively.

Complete the Application Form: Make sure to fill out the application form thoroughly, as CVs will not be considered. Pay attention to detail and ensure that all sections are completed accurately to reflect your qualifications and enthusiasm for the role.

How to prepare for a job interview at MS Trust

✨Showcase Your Digital Skills

Make sure to highlight your experience with various digital marketing tools and platforms. Be prepared to discuss specific campaigns you've worked on, focusing on the strategies you used and the results achieved.

✨Demonstrate Your Creativity

As a Digital Marketing Officer, creativity is key. Bring examples of your design work or content you've created that showcases your ability to engage audiences. This could be social media posts, email campaigns, or even blog articles.

✨Understand the MS Trust's Mission

Familiarise yourself with the MS Trust and its mission. Be ready to articulate how your skills can contribute to their goals and how you can help raise awareness for multiple sclerosis through effective marketing strategies.

✨Prepare Questions

Have thoughtful questions ready for your interviewers. This shows your interest in the role and the organisation. Ask about their current marketing strategies, challenges they face, or how success is measured in this position.

Digital Marketing Officer
MS Trust
Location: Letchworth
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