At a Glance
- Tasks: Support users remotely with Windows 11 and M365 during a major migration.
- Company: Government department offering a remote work environment.
- Benefits: Earn £240/day, work from home, and gain valuable experience.
- Other info: Immediate start for a 4-month contract with potential for growth.
- Why this job: Join a vital project and enhance your tech skills while supporting VIP users.
- Qualifications: Must have active SC clearance and proven 2nd line support experience.
The predicted salary is between 48000 - 48000 £ per year.
A Desktop Engineer / 2nd Line Support (Windows 11, M365, Intune - White Glove) is required by a Government department. This is a full-time, work from home role and to be considered for the position, you must have:
- Current active government SC (Security Check) clearance
- Proven 2nd Line Desktop Support experience of M365 products
- Intune for imaging and building of laptops and desktops
- Solid support skills with Windows 11
- Experience supporting VIPs and executive-level users / white glove is essential
This contract focuses on M365 and VIP user support. You’ll be supporting users remotely at 2nd line, helping them as part of a Google to M365 migration. You’ll work with Windows 11, M365, and Intune.
What’s on offer:
- £240/day Inside IR35 via umbrella
- Remote role - work from home
- Hands-on role supporting M365, Windows 11
- Immediate start – 4 month initial contract
Apply now to secure your place. Get in touch today.
Desktop Engineer / 2nd Line Support (SC Cleared, M365, Remote role) in London employer: MS Talent Ltd
As a Desktop Engineer / 2nd Line Support professional, you will thrive in a dynamic work-from-home environment that prioritises employee well-being and flexibility. Our commitment to fostering a supportive culture is complemented by competitive pay and the opportunity to work on significant government projects, ensuring your skills are not only valued but also continuously developed. Join us to be part of a team that values excellence and innovation while making a meaningful impact in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Engineer / 2nd Line Support (SC Cleared, M365, Remote role) in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for a Desktop Engineer role, especially one that requires SC clearance. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for those interviews! Brush up on your M365 and Windows 11 knowledge, and be ready to showcase your experience with Intune. Practice common interview questions related to 2nd line support and VIP user assistance to stand out.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that match your skills! Use our website to find positions that specifically require your SC clearance and expertise in M365 and Windows 11. Tailor your approach to each application for better chances.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the job!
We think you need these skills to ace Desktop Engineer / 2nd Line Support (SC Cleared, M365, Remote role) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows 11, M365, and Intune. We want to see how your skills match the job description, so don’t be shy about showcasing your 2nd Line Support experience!
Show Off Your SC Clearance:Since SC clearance is a must-have, make it prominent in your application. We need to know you’ve got that current, active government SC clearance right from the get-go!
Highlight VIP Support Experience:If you've supported VIPs or executive-level users, let us know! This role requires white glove support, so share any relevant experiences that demonstrate your ability to handle high-profile clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at MS Talent Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, M365, and Intune. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your VIP Support Experience
Since this role involves supporting executive-level users, prepare examples of how you've provided 'white glove' service in the past. Highlight any challenges you faced and how you resolved them to keep those high-profile users happy.
✨Demonstrate Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Think about common issues that might arise during a migration to M365 and how you would approach solving them. This will demonstrate your critical thinking and technical skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, the migration project, and their expectations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
