Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch AV support for Microsoft Teams Rooms and other high-end systems.
- Company: Join a rapidly growing AV support team focused on enterprise-grade solutions.
- Benefits: Enjoy remote work flexibility and an attractive £5,000 on-call bonus.
- Why this job: Be part of a dynamic team that values innovation and offers impactful work.
- Qualifications: Experience with AV systems and familiarity with ServiceNow is essential.
- Other info: This role is fully remote, allowing you to work from anywhere.
The predicted salary is between 36000 - 60000 £ per year.
Level 3 / L3 AV Support Engineer (Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) Remote, £5,000 On-Call, High-End AVSupport
**** Location no Issue – Work from Home – Remote First ****
A Level 3 / L3 AV Support Engineer(Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) is required by a growing AV support team working on complex, enterprise-grade systems. This is a fully remo…
L3 AV Support employer: MS Talent Ltd
Contact Detail:
MS Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L3 AV Support
✨Tip Number 1
Familiarise yourself with Microsoft Teams Rooms and Yealink systems. Having hands-on experience or in-depth knowledge of these technologies will set you apart from other candidates.
✨Tip Number 2
Brush up on your troubleshooting skills, especially in AV support scenarios. Being able to demonstrate your problem-solving abilities during interviews can significantly boost your chances.
✨Tip Number 3
Network with professionals in the AV support field. Engaging with industry groups or forums can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Prepare for potential technical assessments by reviewing common issues faced in AV support. This will help you feel more confident and ready to tackle any challenges presented during the interview process.
We think you need these skills to ace L3 AV Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Teams Rooms, Yealink, and AV support. Use specific examples to demonstrate your expertise in handling complex AV systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with ServiceNow and how your skills align with the requirements of the L3 AV Support position.
Showcase Problem-Solving Skills: Provide examples in your application that showcase your problem-solving abilities, especially in high-pressure situations. This is crucial for a Level 3 support role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in technical support roles.
How to prepare for a job interview at MS Talent Ltd
✨Know Your AV Systems
Make sure you have a solid understanding of the specific AV systems mentioned in the job description, such as Microsoft Teams Rooms and Yealink. Be prepared to discuss your experience with these technologies and how you've resolved issues in the past.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to showcase your problem-solving abilities. You might be asked to walk through a complex issue you've encountered and how you approached resolving it. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with ServiceNow
Since the role involves using ServiceNow, it’s beneficial to have a basic understanding of how this platform works. If you have prior experience, share specific examples of how you've used it to manage support tickets or improve workflows.
✨Highlight Remote Work Experience
As this is a remote position, emphasise any previous remote work experience you have. Discuss how you stay organised, communicate effectively, and manage your time when working from home, as these skills are crucial for success in a remote role.
