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- Tasks: Provide top-notch AV support for Microsoft Teams Rooms and other high-end systems.
- Company: Join a dynamic and growing AV support team focused on enterprise-grade solutions.
- Benefits: Enjoy remote work flexibility and an attractive £5,000 on-call bonus.
- Why this job: Be part of a cutting-edge tech environment with opportunities for growth and impact.
- Qualifications: Experience with AV systems and platforms like ServiceNow is essential.
- Other info: This role is fully remote, allowing you to work from anywhere.
The predicted salary is between 36000 - 60000 £ per year.
Level 3 / L3 AV Support Engineer (Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) Remote, £5,000 On-Call, High-End AVSupport
**** Location no Issue – Work from Home – Remote First ****
A Level 3 / L3 AV Support Engineer(Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) is required by a growing AV support team working on complex, enterprise-grade systems. This is a fully remo…
L3 AV Support employer: MS Talent Ltd
Contact Detail:
MS Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L3 AV Support
✨Tip Number 1
Familiarise yourself with Microsoft Teams Rooms and Yealink systems. Having hands-on experience or in-depth knowledge of these technologies will set you apart from other candidates.
✨Tip Number 2
Brush up on your troubleshooting skills, especially in AV support scenarios. Be prepared to discuss specific challenges you've faced and how you resolved them during the interview.
✨Tip Number 3
Understand the ServiceNow platform, as it’s crucial for managing support tickets. Highlight any previous experience you have with ticketing systems to demonstrate your ability to manage workflows effectively.
✨Tip Number 4
Network with professionals in the AV support field. Join relevant online forums or LinkedIn groups to connect with others and gain insights that could help you during the application process.
We think you need these skills to ace L3 AV Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Teams Rooms, Yealink, and AV support. Use specific examples of past projects or roles that demonstrate your expertise in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AV technology and your problem-solving skills. Mention your familiarity with ServiceNow and how you can contribute to the team’s success.
Highlight Remote Work Experience: Since this is a remote position, emphasise any previous remote work experience. Discuss how you effectively communicate and collaborate with teams in a virtual environment.
Showcase Technical Skills: In your application, clearly outline your technical skills related to AV systems and support. Include any certifications or training that are relevant to the role, as this will strengthen your application.
How to prepare for a job interview at MS Talent Ltd
✨Know Your AV Systems
Make sure you have a solid understanding of Microsoft Teams Rooms, Yealink systems, and other AV technologies. Be prepared to discuss your experience with these systems and how you've resolved issues in the past.
✨Familiarise Yourself with ServiceNow
Since this role involves using ServiceNow, brush up on its functionalities. Be ready to explain how you've used it in previous roles or how you would approach ticket management and incident resolution.
✨Demonstrate Problem-Solving Skills
Prepare to showcase your troubleshooting process. You might be asked to walk through a complex issue you've resolved, so think of specific examples that highlight your analytical skills and technical knowledge.
✨Emphasise Remote Work Experience
As this is a remote position, highlight any previous remote work experience. Discuss how you manage your time, communicate effectively with teams, and stay organised while working from home.
