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- Tasks: Provide top-notch AV support for Microsoft Teams Rooms and other high-end systems.
- Company: Join a dynamic and growing AV support team focused on enterprise-grade solutions.
- Benefits: Enjoy remote work flexibility and an attractive £5,000 on-call bonus.
- Why this job: Be part of a cutting-edge team that values innovation and collaboration in AV technology.
- Qualifications: Experience with AV systems and platforms like ServiceNow is essential.
- Other info: This role is fully remote, allowing you to work from anywhere.
The predicted salary is between 36000 - 60000 £ per year.
Level 3 / L3 AV Support Engineer (Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) Remote, £5,000 On-Call, High-End AVSupport
**** Location no Issue – Work from Home – Remote First ****
A Level 3 / L3 AV Support Engineer(Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) is required by a growing AV support team working on complex, enterprise-grade systems. This is a fully remo…
L3 AV Support employer: MS Talent Ltd
Contact Detail:
MS Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L3 AV Support
✨Tip Number 1
Familiarise yourself with Microsoft Teams Rooms and Yealink systems. Having hands-on experience or in-depth knowledge of these technologies will set you apart from other candidates.
✨Tip Number 2
Engage with online communities or forums related to AV support and Microsoft Teams. Networking with professionals in the field can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and updates in AV technology and ServiceNow. Demonstrating your commitment to continuous learning can impress potential employers during interviews.
✨Tip Number 4
Prepare for technical interviews by practising common troubleshooting scenarios related to AV systems. Being able to showcase your problem-solving skills in real-time can greatly enhance your chances of landing the job.
We think you need these skills to ace L3 AV Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Teams Rooms, Yealink, and AV support. Use specific examples to demonstrate your expertise in handling complex AV systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with ServiceNow and how your skills align with the requirements of the L3 AV Support position.
Showcase Problem-Solving Skills: Include examples in your application that showcase your problem-solving abilities, particularly in high-pressure situations. This is crucial for a Level 3 support role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in technical support roles.
How to prepare for a job interview at MS Talent Ltd
✨Know Your AV Systems
Make sure you have a solid understanding of the specific AV systems mentioned in the job description, such as Microsoft Teams Rooms and Yealink. Be prepared to discuss your experience with these technologies and how you've resolved issues in the past.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to showcase your problem-solving abilities. You might be asked to walk through a complex issue you've encountered and how you approached resolving it. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with ServiceNow
Since the role involves using ServiceNow, it's crucial to demonstrate your familiarity with this platform. Brush up on its functionalities and be prepared to discuss how you've used it in previous roles or how you would approach ticket management.
✨Highlight Remote Work Experience
As this is a remote position, emphasise any previous remote work experience you have. Discuss how you manage your time, communicate effectively with team members, and stay organised while working from home.
