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- Tasks: Provide top-notch AV support for Microsoft Teams Rooms and other high-end systems.
- Company: Join a rapidly growing AV support team known for its expertise in enterprise-grade solutions.
- Benefits: Enjoy remote work flexibility and an attractive £5,000 on-call bonus.
- Why this job: Be part of a dynamic team that values innovation and offers opportunities for growth.
- Qualifications: Experience with AV systems and familiarity with ServiceNow is essential.
- Other info: This role is fully remote, allowing you to work from anywhere.
The predicted salary is between 36000 - 60000 £ per year.
Level 3 / L3 AV Support Engineer (Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) Remote, £5,000 On-Call, High-End AVSupport
**** Location no Issue – Work from Home – Remote First ****
A Level 3 / L3 AV Support Engineer(Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) is required by a growing AV support team working on complex, enterprise-grade systems. This is a fully remo…
L3 AV Support employer: MS Talent Ltd
Contact Detail:
MS Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L3 AV Support
✨Tip Number 1
Familiarise yourself with Microsoft Teams Rooms and Yealink systems. Having hands-on experience or in-depth knowledge of these technologies will set you apart from other candidates.
✨Tip Number 2
Brush up on your troubleshooting skills, especially in AV support scenarios. Be prepared to discuss specific challenges you've faced and how you resolved them during the interview.
✨Tip Number 3
Understand the ServiceNow platform, as it’s crucial for managing support tickets and workflows. Highlight any previous experience you have with ticketing systems in your discussions.
✨Tip Number 4
Network with professionals in the AV support field. Join relevant online forums or groups where you can learn from others and potentially get insider tips about the role.
We think you need these skills to ace L3 AV Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Teams Rooms, Yealink, and AV support. Use specific examples to demonstrate your expertise in handling complex AV systems.
Craft a Compelling Cover Letter: In your cover letter, express your passion for AV technology and detail your experience with ServiceNow. Mention how your skills align with the requirements of the L3 AV Support role.
Showcase Problem-Solving Skills: Include examples in your application that showcase your problem-solving abilities, especially in high-pressure situations. This is crucial for a Level 3 support role.
Highlight Remote Work Experience: Since this position is remote, emphasise any previous remote work experience you have. Discuss how you manage your time and communicate effectively in a virtual environment.
How to prepare for a job interview at MS Talent Ltd
✨Know Your AV Systems
Make sure you have a solid understanding of the specific AV systems mentioned in the job description, such as Microsoft Teams Rooms and Yealink. Be prepared to discuss your experience with these technologies and how you've resolved issues in the past.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to showcase your problem-solving abilities. You might be asked to walk through a complex issue you've encountered and how you approached resolving it. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with ServiceNow
Since ServiceNow is mentioned in the job description, it's crucial to demonstrate your familiarity with this platform. Brush up on its functionalities and think of examples where you've used it to manage support tickets or improve workflows.
✨Highlight Remote Work Experience
As this position is fully remote, emphasise any previous remote work experience you have. Discuss how you stay organised, communicate effectively, and manage your time when working from home, as these skills are vital for success in a remote role.
