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For Companies At a Glance
- Tasks: Provide top-notch AV support for Microsoft Teams Rooms and other high-end systems.
- Company: Join a rapidly growing AV support team known for its expertise in enterprise-grade solutions.
- Benefits: Enjoy remote work flexibility, competitive pay, and an on-call bonus of £5,000.
- Why this job: Be part of a dynamic team that values innovation and offers opportunities for professional growth.
- Qualifications: Experience with AV systems and platforms like ServiceNow is essential.
- Other info: This role is fully remote, allowing you to work from anywhere.
The predicted salary is between 36000 - 60000 £ per year.
Level 3 / L3 AV Support Engineer (Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) Remote, £5,000 On-Call, High-End AVSupport
**** Location no Issue – Work from Home – Remote First ****
A Level 3 / L3 AV Support Engineer(Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) is required by a growing AV support team working on complex, enterprise-grade systems. This is a fully remo…
L3 AV Support employer: MS Talent Ltd
Contact Detail:
MS Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L3 AV Support
✨Tip Number 1
Familiarise yourself with Microsoft Teams Rooms and Yealink systems. Having hands-on experience or in-depth knowledge of these technologies will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your troubleshooting skills, especially in AV support scenarios. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your problem-solving abilities.
✨Tip Number 3
Network with professionals in the AV support field. Join relevant online forums or LinkedIn groups where you can connect with others in the industry and gain insights that could help you stand out.
✨Tip Number 4
Stay updated on the latest trends and technologies in AV support. Showing that you're proactive about learning and adapting to new tools will impress potential employers and show your commitment to the role.
We think you need these skills to ace L3 AV Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Teams Rooms, Yealink systems, and any previous AV support roles. Use specific examples to demonstrate your expertise in handling complex AV systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with ServiceNow and how your skills align with the requirements of the L3 AV Support position.
Showcase Problem-Solving Skills: Provide examples in your application that showcase your problem-solving abilities, particularly in high-pressure situations. Highlight any experiences where you successfully resolved AV issues or improved processes.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an AV support role.
How to prepare for a job interview at MS Talent Ltd
✨Know Your AV Systems
Make sure you have a solid understanding of the AV systems mentioned in the job description, such as Microsoft Teams Rooms and Yealink. Be prepared to discuss your experience with these technologies and how you've resolved issues in the past.
✨Familiarise Yourself with ServiceNow
Since ServiceNow is part of the role, brush up on how it works and its functionalities. Being able to demonstrate your knowledge of ticketing systems and incident management will show that you're ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of specific examples where you've successfully troubleshot complex AV issues and be ready to explain your thought process.
✨Showcase Your Remote Work Skills
As this is a remote position, highlight your ability to work independently and manage your time effectively. Share examples of how you've successfully collaborated with teams remotely and maintained productivity.
