At a Glance
- Tasks: Provide top-notch AV support for Microsoft Teams Rooms and other high-end systems.
- Company: Join a dynamic and growing AV support team focused on enterprise-grade solutions.
- Benefits: Enjoy remote work flexibility and an attractive £5,000 on-call bonus.
- Why this job: Be part of a cutting-edge tech environment with opportunities for growth and impact.
- Qualifications: Experience with AV systems and platforms like ServiceNow is essential.
- Other info: This role is fully remote, allowing you to work from anywhere.
The predicted salary is between 36000 - 60000 £ per year.
Level 3 / L3 AV Support Engineer (Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) Remote, £5,000 On-Call, High-End AVSupport
**** Location no Issue – Work from Home – Remote First ****
A Level 3 / L3 AV Support Engineer(Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) is required by a growing AV support team working on complex, enterprise-grade systems. This is a fully remo…
L3 AV Support employer: MS Talent Ltd
Contact Detail:
MS Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L3 AV Support
✨Tip Number 1
Familiarise yourself with Microsoft Teams Rooms and Yealink systems. Having hands-on experience or in-depth knowledge of these technologies will set you apart from other candidates.
✨Tip Number 2
Engage with online communities or forums related to AV support and Microsoft Teams. Networking with professionals in the field can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and updates in AV technology, especially those related to remote work solutions. This knowledge can help you demonstrate your passion and commitment during interviews.
✨Tip Number 4
Prepare to discuss your problem-solving skills and experiences with complex AV systems. Be ready to share specific examples of how you've successfully resolved issues in previous roles.
We think you need these skills to ace L3 AV Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Teams Rooms, Yealink systems, and any previous AV support roles. Use specific examples to demonstrate your expertise in handling complex AV systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with ServiceNow and how your skills align with the requirements of the L3 AV Support position.
Showcase Problem-Solving Skills: Provide examples in your application that showcase your problem-solving abilities, especially in high-pressure situations. Highlight any experiences where you successfully resolved AV issues or improved processes.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an AV support role.
How to prepare for a job interview at MS Talent Ltd
✨Know Your AV Systems
Make sure you have a solid understanding of Microsoft Teams Rooms, Yealink systems, and other AV technologies. Be prepared to discuss your experience with these systems and how you've resolved issues in the past.
✨Familiarise Yourself with ServiceNow
Since this role involves using ServiceNow, brush up on its functionalities. Be ready to explain how you've used it in previous roles or how you would approach ticket management and incident resolution.
✨Demonstrate Problem-Solving Skills
Prepare to showcase your troubleshooting process. You might be asked to walk through a complex issue you've resolved, so think of specific examples that highlight your analytical skills and technical knowledge.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, the types of projects you'll be working on, and the company's approach to AV support. This shows your genuine interest in the role and helps you assess if it's the right fit for you.