L3 AV Support

L3 AV Support

Shrewsbury Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide high-level AV support for Microsoft Teams Rooms and other enterprise systems.
  • Company: Join a dynamic and growing AV support team focused on cutting-edge technology.
  • Benefits: Enjoy remote work flexibility and an attractive £5,000 on-call bonus.
  • Why this job: Be part of a collaborative culture while working with advanced AV solutions that make a difference.
  • Qualifications: Experience with AV systems and platforms like ServiceNow is essential.
  • Other info: This role is fully remote, allowing you to work from anywhere.

The predicted salary is between 36000 - 60000 £ per year.

Level 3 / L3 AV Support Engineer (Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) Remote, £5,000 On-Call, High-End AVSupport
**** Location no Issue – Work from Home – Remote First ****
A Level 3 / L3 AV Support Engineer(Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) is required by a growing AV support team working on complex, enterprise-grade systems. This is a fully remo…

L3 AV Support employer: MS Talent Ltd

Join a dynamic and innovative AV support team that prioritises employee well-being and professional growth. With a fully remote work culture, we offer competitive benefits including a £5,000 on-call bonus, fostering a collaborative environment where your expertise in Microsoft Teams Rooms and AV systems can thrive. Our commitment to continuous learning and development ensures that you will have ample opportunities to advance your career while enjoying the flexibility of working from home.
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Contact Detail:

MS Talent Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land L3 AV Support

✨Tip Number 1

Familiarise yourself with Microsoft Teams Rooms and Yealink systems. Having hands-on experience or in-depth knowledge of these technologies will set you apart from other candidates.

✨Tip Number 2

Brush up on your ServiceNow skills, as it's a key tool for managing support tickets. Understanding how to navigate and utilise this platform effectively can demonstrate your readiness for the role.

✨Tip Number 3

Network with professionals in the AV support field. Engaging with industry groups or forums can provide insights into the latest trends and challenges, which you can discuss during interviews.

✨Tip Number 4

Prepare for technical interviews by practising common troubleshooting scenarios related to AV systems. Being able to articulate your problem-solving process will showcase your expertise and confidence.

We think you need these skills to ace L3 AV Support

Advanced Audio-Visual (AV) Knowledge
Microsoft Teams Rooms (MTR) Expertise
Yealink Device Configuration
ServiceNow Proficiency
Troubleshooting Skills
Network Configuration and Management
Customer Service Skills
Remote Support Capabilities
Documentation Skills
Collaboration Tools Familiarity
Problem-Solving Skills
Technical Communication Skills
Time Management
Adaptability to New Technologies

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the specific requirements of a Level 3 AV Support Engineer. Highlight your experience with Microsoft Teams Rooms, Yealink, and ServiceNow in your application.

Tailor Your CV: Make sure your CV reflects relevant skills and experiences related to AV support. Use keywords from the job description to ensure your application stands out.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AV technology and your problem-solving abilities. Mention any previous experience with high-end AV systems and how you can contribute to the team.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in technical roles.

How to prepare for a job interview at MS Talent Ltd

✨Know Your AV Systems

Make sure you have a solid understanding of the specific AV systems mentioned in the job description, such as Microsoft Teams Rooms and Yealink. Be prepared to discuss your experience with these technologies and how you've resolved issues in the past.

✨Demonstrate Problem-Solving Skills

During the interview, be ready to showcase your problem-solving abilities. You might be asked to troubleshoot a hypothetical scenario related to AV support, so think through your approach and articulate it clearly.

✨Familiarise Yourself with ServiceNow

Since ServiceNow is part of the role, ensure you understand its functionalities and how it integrates into AV support workflows. Mention any previous experience you have with ticketing systems or similar platforms.

✨Highlight Remote Work Experience

As this position is fully remote, emphasise your ability to work independently and manage your time effectively. Share examples of how you've successfully collaborated with teams remotely in the past.

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