L3 AV Support

L3 AV Support

Cambridge Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch AV support for Microsoft Teams Rooms and other high-end systems.
  • Company: Join a dynamic and growing AV support team focused on enterprise-grade solutions.
  • Benefits: Enjoy remote work flexibility and an attractive £5,000 on-call bonus.
  • Why this job: Be part of a cutting-edge tech environment with opportunities for growth and impact.
  • Qualifications: Experience with AV systems and platforms like ServiceNow is essential.
  • Other info: This role is fully remote, allowing you to work from anywhere.

The predicted salary is between 36000 - 60000 £ per year.

Level 3 / L3 AV Support Engineer (Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) Remote, £5,000 On-Call, High-End AVSupport
**** Location no Issue – Work from Home – Remote First ****
A Level 3 / L3 AV Support Engineer(Microsoft Teams Rooms, MTR, Yealink, AV Support, ServiceNow) is required by a growing AV support team working on complex, enterprise-grade systems. This is a fully remo…

L3 AV Support employer: MS Talent Ltd

Join a dynamic and innovative AV support team that prioritises employee well-being and professional growth. With a fully remote work culture, we offer flexible working arrangements, competitive on-call pay, and opportunities to work with cutting-edge technology in a collaborative environment. Our commitment to employee development ensures that you will have access to training and resources to advance your career while enjoying a supportive and inclusive workplace.
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Contact Detail:

MS Talent Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land L3 AV Support

✨Tip Number 1

Familiarise yourself with Microsoft Teams Rooms and Yealink systems. Having hands-on experience or in-depth knowledge of these technologies will set you apart from other candidates.

✨Tip Number 2

Brush up on your troubleshooting skills, especially in AV support scenarios. Being able to demonstrate your problem-solving abilities during interviews can significantly boost your chances.

✨Tip Number 3

Network with professionals in the AV support field. Engaging with industry groups or forums can provide insights into the role and may even lead to referrals.

✨Tip Number 4

Prepare for potential technical assessments by reviewing common issues faced in AV support. This will help you feel more confident and ready to tackle any challenges during the interview process.

We think you need these skills to ace L3 AV Support

Advanced Audio-Visual Knowledge
Microsoft Teams Rooms (MTR) Expertise
Yealink Device Configuration
ServiceNow Proficiency
Troubleshooting Skills
Network Configuration and Management
Customer Service Orientation
Remote Support Capabilities
Documentation Skills
Collaboration Tools Familiarity
Problem-Solving Skills
Technical Communication Skills
Time Management
Adaptability to New Technologies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Teams Rooms, Yealink, and AV support. Use specific examples to demonstrate your expertise in handling complex AV systems.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with ServiceNow and how your skills align with the requirements of the L3 AV Support position.

Showcase Problem-Solving Skills: Include examples in your application that showcase your problem-solving abilities, particularly in high-pressure situations. This is crucial for a Level 3 support role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in technical support roles.

How to prepare for a job interview at MS Talent Ltd

✨Showcase Your Technical Knowledge

Make sure to brush up on your knowledge of Microsoft Teams Rooms, Yealink systems, and ServiceNow. Be prepared to discuss specific technical challenges you've faced and how you resolved them, as this will demonstrate your expertise in high-end AV support.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've successfully diagnosed and resolved AV issues in a remote setting, as this will highlight your ability to work independently and effectively.

✨Emphasise Remote Work Experience

Since this role is fully remote, it's crucial to emphasise any previous experience you have working from home. Discuss how you manage your time, communicate with team members, and stay organised while working remotely.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's AV support processes and team dynamics. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.

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