2nd Line Support Engineer

2nd Line Support Engineer

Full-Time 48000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide 2nd line support and deploy devices in a fast-paced financial environment.
  • Company: Leading financial services company located in central London.
  • Benefits: Competitive pay of £240/day, onsite work, and immediate start.
  • Why this job: Join a dynamic team and enhance your tech skills while supporting VIP users.
  • Qualifications: Experience with Windows 10/11, SCCM, Intune, and financial services support.
  • Other info: 4-month contract with potential for career growth in a vibrant industry.

The predicted salary is between 48000 - 48000 £ per year.

A Desktop Engineer / 2nd Line Support is required by a leading financial services company in central London. This is a full-time, onsite role (Monday to Friday, 9-5) based in Bishopsgate. The contract is for 4 months, supporting a major financial services institution. Financial services experience is essential.

You must have:

  • Proven 2nd Line Desktop Support experience in a professional environment
  • Strong hands-on experience with SCCM and/or Intune for imaging and building of laptops and desktops
  • Solid support skills with Windows 10 and Windows 11
  • Experience supporting VIPs and executive-level users / white glove
  • Previous financial services or trading floor support experience

This role focuses on device deployment and VIP user support. You’ll be imaging laptops using SCCM or Intune, configuring devices for end users, and providing in-person support in the tech bar or on the trading floor. You’ll work with Windows 10, Windows 11, SCCM, Intune, and Autopilot.

What’s on offer:

  • £240/day Inside IR35 via umbrella
  • Onsite role in London – Bishopsgate
  • Key project in a financial services and trading floor environment
  • Hands-on role supporting M365, Windows 10/11 and Intune
  • Immediate start – 4 month initial contract

Apply now to secure your place. Get in touch today.

2nd Line Support Engineer employer: MS Talent Ltd

Join a leading financial services company in the heart of London, where you will be part of a dynamic team dedicated to providing top-notch support in a fast-paced trading floor environment. With a strong emphasis on employee growth and development, this role offers hands-on experience with cutting-edge technologies like SCCM and Intune, while also providing the opportunity to work closely with VIP users. Enjoy a collaborative work culture that values innovation and excellence, all while being compensated competitively at £240 per day.
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Contact Detail:

MS Talent Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 2nd Line Support Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. A friendly chat can sometimes lead to job openings that aren't even advertised.

✨Tip Number 2

Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Windows 10, Windows 11, SCCM, and Intune. We want you to shine when it comes to those hands-on scenarios!

✨Tip Number 3

Showcase your VIP support experience! If you've worked with executive-level users before, be ready to share specific examples of how you provided top-notch service. This will set you apart from other candidates.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community landing great roles!

We think you need these skills to ace 2nd Line Support Engineer

2nd Line Desktop Support
SCCM
Intune
Windows 10
Windows 11
M365
Device Deployment
VIP User Support
Imaging Laptops
Configuration of Devices
In-Person Support
Financial Services Experience
Executive-Level Support
Technical Bar Support
Autopilot

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your 2nd Line Support experience, especially with Windows 10, Windows 11, and tools like SCCM and Intune. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role in financial services. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with VIPs and on the trading floor.

Showcase Your Financial Services Experience: Since financial services experience is essential, make sure to highlight any relevant roles or projects in your application. We’re looking for candidates who understand the unique challenges of this environment, so give us the details!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get your application rolling!

How to prepare for a job interview at MS Talent Ltd

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows 10, Windows 11, SCCM, and Intune. Be ready to discuss how you've used these tools in previous roles, especially in a financial services context. The more specific examples you can provide, the better!

✨Showcase Your VIP Support Skills

Since you'll be supporting executive-level users, it's crucial to demonstrate your experience with white glove support. Prepare anecdotes that highlight your ability to handle high-pressure situations and provide exceptional service to VIPs.

✨Understand the Financial Services Environment

Familiarise yourself with the unique challenges and requirements of the financial services sector. Being able to speak knowledgeably about this industry will show that you're not just technically skilled but also understand the context in which you'll be working.

✨Practice Problem-Solving Scenarios

Expect to face technical scenarios during the interview. Practice troubleshooting common issues related to device deployment and user support. This will help you think on your feet and demonstrate your problem-solving skills effectively.

2nd Line Support Engineer
MS Talent Ltd
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