Head of Community Services in London

Head of Community Services in London

London Full-Time 40630 - 40630 £ / year (est.) No working from home possible
MS Society UK

At a Glance

  • Tasks: Lead fundraising campaigns and engage supporters to make a real difference for people with MS.
  • Company: Join a vibrant organisation dedicated to supporting the MS community across the UK.
  • Benefits: Enjoy a competitive salary, 38 days annual leave, and flexible working options.
  • Other info: We promote equality and welcome applications from diverse backgrounds.
  • Why this job: Shape the future of our development programme and unleash your creativity in impactful projects.
  • Qualifications: Experience in individual giving and successful campaign management is essential.

The predicted salary is between 40630 - 40630 £ per year.

Location: Office-based in London. With flexibility to work remotely

Salary: £40,630 per annum plus excellent benefits

Closing date: 9am on Monday 13 July

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note this is a 12-month fixed term role (maternity leave cover). We’re looking for a motivated, organised and creative Senior Individual Giving Manager to lead our ambitious, supportive development team. You’ll be responsible for planning and overseeing the delivery of multi-channel fundraising campaigns and supporter engagement projects. You’ll make sure they’re delivered to time, income targets and expenditure budgets. You’ll have space to be creative, freedom to test new ideas, and the chance to shape the future of our development programme.

This is an exciting opportunity for someone with experience working in individual giving roles. You’ll have a proven track record of managing successful direct marketing campaigns from start to finish. You’ll analyse results, test new ideas, and find ways to improve future campaigns. With great interpersonal skills, you’ll manage a high-performing team, work collaboratively with internal stakeholders and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you’ll take ownership of your work, shape our individual giving programme, and make a real difference to people living with MS.

If you'd like to discuss the role in confidence first, please contact our HR team by email.

We particularly welcome applications from disabled people and/or people from minoritised ethnic backgrounds.

Your right to work in the UK

You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

Disability Confident Employer

We’re a Disability Confident Employer and we’re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter onboarding processes. If you need any help or adjustments to apply for this role, please email. You can also ask for the application materials to be sent to you in a different format.

More about our recruitment and selection process

The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is part of our commitment to equality, diversity and inclusion. The first round of our recruitment and selection process includes an interview with competency-based questions. Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation. We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:

  • Encouraging work life balance
  • 38 days paid annual leave
MS Society UK

Contact Details:

MS Society UK Recruitment Team

We think you need these skills to ace Head of Community Services in London

Fundraising Campaign Management
Direct Marketing
Data Analysis
Interpersonal Skills
Team Leadership
Project Management
Creative Thinking