At a Glance
- Tasks: Deliver top-notch eye and hearing care while boosting sales in a vibrant store environment.
- Company: Join the dynamic team at M&S Opticians, part of the renowned M&S brand.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Fast-paced, supportive environment with chances to learn and grow.
- Why this job: Make a real difference in customers' lives while developing your retail skills.
- Qualifications: Retail or customer service experience; passion for helping others is key.
The predicted salary is between 10 - 12 £ per hour.
About the Role
As a Sales Advisor at M&S Opticians, you will play a vital role in delivering high-quality eye and hearing care services while promoting our offerings within the wider M&S store. Your role will involve optimising sales opportunities, maintaining customer records, managing stock, and providing exceptional customer service. You will assist patients in selecting the right eyewear, educating them on care and maintenance, and ensuring a seamless experience. With a strong retail background and excellent communication skills, you will thrive in a fast-paced environment, making a meaningful impact on our customers’ lives.
Key Responsibilities
- Promote optical and hearing services within the store to drive appointments
- Maintain accurate customer records and manage stock levels
- Provide outstanding customer service and handle enquiries professionally
- Assist patients in selecting frames and lenses suited to their needs and lifestyle
- Perform basic adjustments and repairs
- Schedule and confirm patient appointments
- Support the fitting and dispensing of contact lenses
- Conduct preliminary pre-tests and measurements
- Work towards achieving store sales targets
- Support marketing initiatives and special events
About You
You are a customer-focused and detail-oriented professional with a passion for helping others. With a strong retail background and excellent communication skills, you enjoy building rapport with customers and providing expert guidance on eyewear selection. Your ability to multitask, stay organised, and work efficiently in a fast-paced environment makes you a valuable team member. Whether you have optical experience or are eager to learn, you are committed to delivering an exceptional customer experience.
Key Requirements
- Strong background in retail, customer service, or sales
- Excellent communication and interpersonal skills
- Detail-oriented with strong organisational abilities
- Ability to multitask and thrive in a fast-paced setting
- Commercial awareness and ability to maximise sales opportunities
- Previous optical or healthcare experience preferred but not required
Sales Advisor - Part Time or Full Time in Sheffield employer: M&S Opticians
M&S Opticians in Ellesmere Port is an exceptional employer that prioritises employee development and a supportive work culture. With a focus on driving sales and enhancing customer experience, team members are encouraged to grow their skills in a dynamic environment, benefiting from comprehensive training and career advancement opportunities. Join us to be part of a high-performing team that values excellence and innovation in optical retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Part Time or Full Time in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Opticians. Understand their values and services so you can show how you fit into their culture and mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think of examples from your past experiences that highlight your skills and how you’ve helped customers.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional for your interview to show you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor - Part Time or Full Time in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Advisor role. Highlight your retail background, customer service experience, and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your passion for helping customers and how you can contribute to our team. Be genuine and let your personality come through!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t hesitate to express your enthusiasm for the position!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at M&S Opticians
✨Know Your Stuff
Before the interview, make sure you understand M&S Opticians' services and products. Familiarise yourself with common eyewear options and customer care practices. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to helping others.
✨Practice Your Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you would explain eyewear options to customers. This will help you feel more comfortable during the actual interview.
✨Be Ready to Discuss Sales Strategies
Think about how you can optimise sales opportunities in a retail setting. Be prepared to discuss any previous sales experience and how you achieved targets. Showing that you have a commercial awareness and can contribute to the store's success will impress the interviewers.
