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For Companies At a Glance
- Tasks: Deliver high-quality eye and hearing care while optimising sales opportunities.
- Company: Join M&S Opticians, a leader in customer-focused retail.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Why this job: Make a real difference in customers' lives with expert guidance.
- Qualifications: Retail or customer service experience; passion for helping others.
- Other info: Fast-paced environment with opportunities for growth and learning.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
As a Sales Advisor at M&S Opticians, you will play a vital role in delivering high-quality eye and hearing care services while promoting our offerings within the wider M&S store. Your role will involve optimising sales opportunities, maintaining customer records, managing stock, and providing exceptional customer service. You will assist patients in selecting the right eyewear, educating them on care and maintenance, and ensuring a seamless experience. With a strong retail background and excellent communication skills, you will thrive in a fast-paced environment, making a meaningful impact on our customers’ lives.
Responsibilities
- Promote optical and hearing services within the store to drive appointments
- Maintain accurate customer records and manage stock levels
- Provide outstanding customer service and handle enquiries professionally
- Assist patients in selecting frames and lenses suited to their needs and lifestyle
- Perform basic adjustments and repairs
- Schedule and confirm patient appointments
- Support the fitting and dispensing of contact lenses
- Conduct preliminary pre-tests and measurements
- Work towards achieving store sales targets
- Support marketing initiatives and special events
About You
You are a customer-focused and detail-oriented professional with a passion for helping others. With a strong retail background and excellent communication skills, you enjoy building rapport with customers and providing expert guidance on eyewear selection. Your ability to multitask, stay organised, and work efficiently in a fast-paced environment makes you a valuable team member. Whether you have optical experience or are eager to learn, you are committed to delivering an exceptional customer experience.
Key Requirements
- Strong background in retail, customer service, or sales
- Excellent communication and interpersonal skills
- Detail-oriented with strong organisational abilities
- Ability to multitask and thrive in a fast-paced setting
- Commercial awareness and ability to maximise sales opportunities
- Previous optical or healthcare experience preferred but not required
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Sales Advisor - Full Time/Part Time employer: M&S Opticians
Contact Detail:
M&S Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time/Part Time
✨Tip Number 1
Get to know the company! Research M&S Opticians and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your retail experience and how it relates to the Sales Advisor role. Highlight your customer service skills and any relevant achievements to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and may even refer you for the position, giving you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Advisor - Full Time/Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Advisor role. Highlight your retail background, customer service experience, and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for helping others and how you can contribute to our team. Be sure to mention specific examples of how you've excelled in customer service or sales.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use friendly language and keep it professional, showing us that you can connect with customers just as well as you can with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at M&S Opticians
✨Know Your Products
Familiarise yourself with the optical and hearing services offered by M&S Opticians. Understand the different types of eyewear, lenses, and their benefits. This knowledge will help you confidently answer questions and demonstrate your ability to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will highlight your ability to build rapport and ensure a seamless experience for patients.
✨Demonstrate Your Sales Acumen
Be ready to discuss how you've maximised sales opportunities in previous roles. Share specific strategies you used to promote products or services and how you achieved sales targets. This will show your commercial awareness and commitment to driving results.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the role, team dynamics, and company culture. This not only shows your interest in the position but also helps you determine if it's the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation.
