Sales Advisor - Full Time

Join to apply for the Sales Advisor – Full Time role at M&S Opticians About The Role As a Sales Advisor at M&S Opticians, you will play a vital role in delivering high-quality eye and hearing care services while promoting our offerings within the wider M&S store. Your responsibilities include optimizing sales opportunities, maintaining customer records, managing stock, and providing exceptional customer service. You will assist patients in selecting the right eyewear, educate them on care and maintenance, and ensure a seamless experience. A strong retail background and excellent communication skills are essential for thriving in this fast-paced environment and making a meaningful impact on our customers’ lives. Key Responsibilities Promote optical and hearing services within the store to drive appointments Maintain accurate customer records and manage stock levels Provide outstanding customer service and handle enquiries professionally Assist patients in selecting frames and lenses suited to their needs and lifestyle Perform basic adjustments and repairs Schedule and confirm patient appointments Support the fitting and dispensing of contact lenses Conduct preliminary pre-tests and measurements Work towards achieving store sales targets Support marketing initiatives and special events About You You are a customer-focused and detail-oriented professional with a passion for helping others. With a strong retail background and excellent communication skills, you enjoy building rapport with customers and providing expert guidance on eyewear selection. Your ability to multitask, stay organized, and work efficiently in a fast-paced environment makes you a valuable team member. Whether you have optical experience or are eager to learn, you are committed to delivering an exceptional customer experience. Key Requirements Strong background in retail, customer service, or sales Excellent communication and interpersonal skills Detail-oriented with strong organizational abilities Ability to multitask and thrive in a fast-paced setting Commercial awareness and ability to maximize sales opportunities Previous optical or healthcare experience preferred but not required Additional Information Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industry: Retail #J-18808-Ljbffr