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For Companies At a Glance
- Tasks: Lead a team, drive sales, and ensure exceptional customer care in a dynamic retail environment.
- Company: Join M&S Opticians, a leader in optical and hearing services.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Why this job: Make a real impact by enhancing customer experiences and driving business success.
- Qualifications: Experience in optical retail with strong leadership and communication skills.
- Other info: Perfect for motivated individuals ready to take their career to the next level.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
As an Assistant Store Manager at M&S Opticians, you will play a key role in ensuring the smooth operation of the Optical and Hearing businesses while delivering exceptional customer care. Supporting the Store Manager, you will oversee daily operations, drive sales performance, and enhance customer experience. With a focus on leadership, business development, and financial management, you will help grow the business and ensure its continued success.
Key Responsibilities
- Be able to deputise in the absence of the Opticians Manager
- Lead, motivate, and manage a team on a daily basis
- Drive sales performance while maintaining excellent customer service standards
- Promote M&S Opticians throughout the store to increase awareness and appointments
- Conduct training and performance reviews for sales advisors
- Ensure a seamless and professional customer journey, addressing enquiries and concerns
- Manage store KPIs, ensuring profitability and business growth
- Drive brand awareness through in-store marketing activities
- Assist or carry out any additional tasks as required
About You
You are a motivated and organised leader with experience in optical retail, looking to take the next step in your career. With strong leadership and communication skills, you excel at inspiring teams, delivering outstanding customer care, and driving business growth. Your commercial awareness and passion for customer care make you a valuable asset to the team.
Key Requirements
- Proven experience in an optical retail role, preferably as a supervisor or team leader
- Strong leadership and team management skills
- Professional and customer focused approach to customer service
- Excellent communication and interpersonal abilities
- Understanding of practice operations, industry regulations, and business development
Assistant Store Manager in Oxford employer: M&S Opticians
Contact Detail:
M&S Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical retail industry and let them know you're on the lookout for an Assistant Store Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer service. Think about your past experiences and how they align with the responsibilities of the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Showcase your passion for customer care during interviews. Share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate that you’re not just about driving sales, but also about creating exceptional experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Assistant Store Manager in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant optical retail experience to show us you're the perfect fit for the Assistant Store Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about customer care and how you can drive sales performance. Share specific examples from your past roles that demonstrate your ability to lead and motivate a team.
Showcase Your Achievements: When filling out your application, don’t just list your duties; showcase your achievements! Use numbers and results to illustrate how you’ve contributed to business growth or improved customer satisfaction in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at M&S Opticians
✨Know Your Stuff
Make sure you brush up on your knowledge of optical retail and M&S Opticians specifically. Understand their values, products, and services so you can speak confidently about how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight your ability to motivate others and drive sales performance, as these are key aspects of the Assistant Store Manager role.
✨Demonstrate Customer Care Passion
Be ready to discuss how you’ve gone above and beyond for customers in previous roles. Share specific stories that illustrate your commitment to exceptional customer care, as this is crucial for M&S Opticians.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
