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For Companies At a Glance
- Tasks: Provide expert audiology assessments and dispense hearing aids with top-notch aftercare.
- Company: Join M&S Opticians, a leader in hearing services with a focus on customer care.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Make a real difference in people's lives while growing your career in audiology.
- Qualifications: HCPC registration and strong communication skills are essential.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
As an M&S Opticians Hearing Aid Audiologist you will work closely with the Store Manager and team to raise awareness of our hearing services, helping to drive business growth. You will be an expert in a range of hearing aids, from world leading manufacturers to provide recommendations based on product knowledge, the customers level of hearing loss as well as their lifestyle. Maintaining the highest standards of clinical care, customer service, and aftercare, you will operate in line with national, local, and company policies and regulations.
Key Responsibilities
- Provide expert diagnostic audiology assessments and rehabilitation services
- Dispense hearing aids and ensure the highest standard of aftercare
- Promote hearing services within M&S to build customer awareness and contribute to building the fast-growing business
- Ensure compliance with HCPC, BSA, and BAA guidelines, as well as company policies and procedures
- Deliver outstanding customer service while maintaining professionalism and ethical standards
- Work collaboratively with the Store Manager and wider team to enhance the customer journey
About You
You are a passionate and dedicated Hearing Aid Audiologist with a commitment to delivering exceptional customer care. As a self-starter, you have the drive and ambition to grow our hearing care business while ensuring clinical excellence. Your strong time management skills, attention to detail, and ability to engage customers make you a key asset to the team.
Key Requirements
- HCPC registration is essential
- Familiarity with HCPC, BSA, and BAA guidelines
- Excellent communication and customer service skills
- Strong clinical knowledge and ability to provide high-quality care
- Self-motivated with a proactive approach to business growth
- Exceptional time management and attention to detail
Hearing Aid Audiologist in Leeds employer: M&S Opticians
Contact Detail:
M&S Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the audiology field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, be ready to discuss your knowledge of hearing aids and customer care. Share specific examples of how you've helped clients in the past to really make an impression.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing applications from passionate candidates like you who are eager to join our team and contribute to our growing hearing care business.
✨Tip Number 4
Prepare for interviews by brushing up on HCPC, BSA, and BAA guidelines. Being well-versed in these will not only boost your confidence but also show employers that you're serious about maintaining high standards in clinical care.
We think you need these skills to ace Hearing Aid Audiologist in Leeds
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for audiology! In your application, share why you love helping people with hearing loss and how you can contribute to our mission at M&S Opticians.
Tailor Your CV: Make sure your CV highlights your relevant experience and skills. We want to see how your background aligns with the key responsibilities of the Hearing Aid Audiologist role, so don’t hold back!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for our team and how you can help drive business growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at M&S Opticians
✨Know Your Stuff
Make sure you brush up on your knowledge of hearing aids and the latest technologies from leading manufacturers. Be ready to discuss how different products suit various levels of hearing loss and lifestyles, as this will show your expertise and commitment to providing the best care.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think about situations where you went above and beyond for a client, as this role heavily focuses on maintaining high standards of care and aftercare.
✨Understand the Guidelines
Familiarise yourself with HCPC, BSA, and BAA guidelines, as well as M&S's specific policies. Being able to discuss these regulations confidently will demonstrate your professionalism and understanding of the industry standards expected in the role.
✨Be a Team Player
Since you'll be working closely with the Store Manager and team, think of ways you've collaborated effectively in previous roles. Highlight your ability to enhance the customer journey through teamwork, as this is key to driving business growth.
