At a Glance
- Tasks: Provide expert audiology assessments and dispense hearing aids with top-notch aftercare.
- Company: Join M&S Opticians, a leader in hearing services with a focus on customer care.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference in people's lives.
- Why this job: Be part of a growing team that values your expertise and passion for hearing care.
- Qualifications: HCPC registration and strong communication skills are essential.
- Other info: Opportunity for professional growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 Β£ per year.
About the Role
As an M&S Opticians Hearing Aid Audiologist you will work closely with the Store Manager and team to raise awareness of our hearing services, helping to drive business growth. You will be an expert in a range of hearing aids, from world leading manufacturers to provide recommendations based on product knowledge, the customers level of hearing loss as well as their lifestyle. Maintaining the highest standards of clinical care, customer service, and aftercare, you will operate in line with national, local, and company policies and regulations.
Key Responsibilities
- Provide expert diagnostic audiology assessments and rehabilitation services
- Dispense hearing aids and ensure the highest standard of aftercare
- Promote hearing services within M&S to build customer awareness and contribute to building the fast-growing business
- Ensure compliance with HCPC, BSA, and BAA guidelines, as well as company policies and procedures
- Deliver outstanding customer service while maintaining professionalism and ethical standards
- Work collaboratively with the Store Manager and wider team to enhance the customer journey
About You
You are a passionate and dedicated Hearing Aid Audiologist with a commitment to delivering exceptional customer care. As a self-starter, you have the drive and ambition to grow our hearing care business while ensuring clinical excellence. Your strong time management skills, attention to detail, and ability to engage customers make you a key asset to the team.
Key Requirements
- HCPC registration is essential
- Familiarity with HCPC, BSA, and BAA guidelines
- Excellent communication and customer service skills
- Strong clinical knowledge and ability to provide high-quality care
- Self-motivated with a proactive approach to business growth
- Exceptional time management and attention to detail
Hearing Aid Audiologist - Maternity Cover - Part Time/Full Time employer: M&S Opticians
Contact Detail:
M&S Opticians Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hearing Aid Audiologist - Maternity Cover - Part Time/Full Time
β¨Tip Number 1
Network like a pro! Reach out to your connections in the audiology field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
β¨Tip Number 2
Get social! Follow M&S Opticians on social media and engage with their posts. This shows your interest in the company and can help you stand out when applying through our website.
β¨Tip Number 3
Prepare for interviews by brushing up on your clinical knowledge and customer service skills. Be ready to discuss how you can contribute to business growth and enhance the customer journey.
β¨Tip Number 4
Donβt forget to showcase your passion for audiology! During interviews, share your experiences and commitment to delivering exceptional care. This will resonate well with the hiring team.
We think you need these skills to ace Hearing Aid Audiologist - Maternity Cover - Part Time/Full Time
Some tips for your application π«‘
Show Your Passion: Let us see your enthusiasm for audiology! In your application, share why you love helping people with hearing loss and how you can contribute to our mission at M&S Opticians.
Tailor Your CV: Make sure your CV highlights your relevant experience and skills. We want to see how your background aligns with the role of Hearing Aid Audiologist, so donβt be shy about showcasing your expertise!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why youβre the perfect fit for the job and how you can help us grow our hearing services.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role without any hiccups!
How to prepare for a job interview at M&S Opticians
β¨Know Your Stuff
Make sure you brush up on your knowledge of hearing aids and the latest technologies. Be prepared to discuss specific products and how they cater to different levels of hearing loss. This will show that you're not just familiar with the basics, but that youβre genuinely passionate about providing the best solutions for customers.
β¨Showcase Your Customer Service Skills
Since this role heavily focuses on customer care, think of examples from your past experiences where you went above and beyond for a client. Highlighting your ability to engage with customers and provide exceptional service will demonstrate that you align with the companyβs values.
β¨Understand the Guidelines
Familiarise yourself with HCPC, BSA, and BAA guidelines before the interview. Being able to discuss these regulations confidently will show that you take compliance seriously and understand the importance of maintaining high standards in clinical care.
β¨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, growth opportunities within the company, or how they measure success in the role. It shows that youβre engaged and genuinely interested in contributing to their business growth.