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For Companies At a Glance
- Tasks: Deliver high-quality eye and hearing care while optimising sales opportunities.
- Company: Join M&S Opticians, a trusted name in retail with a focus on customer care.
- Benefits: Flexible part-time hours, competitive pay, and a supportive team environment.
- Why this job: Make a real difference in customers' lives while developing your retail skills.
- Qualifications: Retail or customer service experience preferred; passion for helping others is key.
- Other info: Dynamic role with opportunities to learn and grow in a fast-paced setting.
About The Role
As a Sales Advisor at M & S Opticians, you will play a vital role in delivering high‑quality eye and hearing care services while promoting our offerings within the wider M & S store. Your role will involve optimising sales opportunities, maintaining customer records, managing stock, and providing exceptional customer service. You will assist patients in selecting the right eyewear, educating them on care and maintenance, and ensuring a seamless experience. With a strong retail background and excellent communication skills, you will thrive in a fast‑paced environment, making a meaningful impact on our customers’ lives.
Key Responsibilities
- Promote optical and hearing services within the store to drive appointments
- Maintain accurate customer records and manage stock levels
- Provide outstanding customer service and handle enquiries professionally
- Assist patients in selecting frames and lenses suited to their needs and lifestyle
- Perform basic adjustments and repairs
- Schedule and confirm patient appointments
- Support the fitting and dispensing of contact lenses
- Conduct preliminary pre‑tests and measurements
- Work towards achieving store sales targets
- Support marketing initiatives and special events
About You
You are a customer‑focused and detail‑oriented professional with a passion for helping others. With a strong retail background and excellent communication skills, you enjoy building rapport with customers and providing expert guidance on eyewear selection. Your ability to multitask, stay organised, and work efficiently in a fast‑paced environment makes you a valuable team member. Whether you have optical experience or are eager to learn, you are committed to delivering an exceptional customer experience.
Key Requirements
- Strong background in retail, customer service, or sales
- Excellent communication and interpersonal skills
- Detail‑oriented with strong organisational abilities
- Ability to multitask and thrive in a fast‑paced setting
- Commercial awareness and ability to maximise sales opportunities
- Previous optical or healthcare experience preferred but not required
Seniority level
Entry level
Employment type
Part‑time
Job function
Sales and Business Development
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Sales Advisor - Part Time employer: M&S Opticians
Contact Detail:
M&S Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Opticians. Understand their values and services so you can show how you fit into their culture and what you can bring to the table.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role of a Sales Advisor. We want you to shine!
✨Tip Number 3
Show off your personality! During the interview, let your passion for helping customers come through. Share stories that highlight your communication skills and ability to work in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the team!
We think you need these skills to ace Sales Advisor - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail and customer service experience. We want to see how you've made an impact in previous roles, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers and how your skills align with the Sales Advisor role. Keep it friendly and engaging, just like we do at StudySmarter.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at M&S Opticians
✨Know Your Stuff
Before the interview, make sure you understand M&S Opticians' services and products. Familiarise yourself with common eyewear options and basic optical knowledge. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to helping others.
✨Practice Your Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family. Focus on being friendly and approachable, as building rapport with customers is crucial.
✨Be Ready to Discuss Sales Strategies
Think about how you can optimise sales opportunities in a retail setting. Be prepared to discuss any previous sales experience and how you achieved targets. Showing that you have a commercial awareness will impress the interviewers and highlight your potential to contribute to the store's success.
