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For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and enhance customer experience in an optical retail setting.
- Company: Join M&S Opticians, a leader in the retail optical industry.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Be a key player in shaping customer experiences and driving business growth.
- Qualifications: Experience in retail or optical management with strong leadership skills.
- Other info: Opportunity to work in a high-performance culture with excellent career progression.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the Role
As an M&S Opticians Manager, you will be responsible for driving sales performance, building customer awareness, and growing the business while ensuring an exceptional customer experience. Your leadership will be key in managing a high‑performing team, including clinical professionals, and fostering a culture of excellence. With a strong understanding of sales delivery and business growth, you will take ownership of the store’s success, utilising your commercial awareness and strategic thinking to maximise performance.
Key Responsibilities
- Lead, onboard, and develop team members to reach their full potential
- Lead the promotion of M&S Opticians throughout the store to drive customer engagement
- Maintain high sales performance while ensuring excellent customer service
- Manage resources effectively to maximise sales and conversions
- Build strong working relationships with the clinical professionals in store to optimise their contribution to sales and service
- Work towards achieving Key Performance Indicators (KPIs) and sales targets
- Implement company policies, procedures, and systems efficiently
- Identify and implement strategies for business growth and customer retention
- Ensure compliance with data protection, safeguarding, and company policies
About You
You are an experienced retail or optical manager with a strong track record in driving sales, leading teams, and delivering outstanding customer service. A confident and inspirational leader, you excel at developing your team, fostering a high‑performance culture, and maximising business growth. With strong commercial awareness, problem‑solving skills, and a strategic mindset, you are always looking for ways to enhance the customer experience, efficiency and performance. Your ability to adapt, self‑reflect, and implement improvements makes you a key driver of success.
Key Requirements
- Proven experience in people management within an optical retail setting
- Strong leadership and team development skills
- Ability to drive performance and achieve business goals
- Excellent problem‑solving and critical‑thinking abilities
- Strong technical and commercial awareness
Store Manager in Cardiff employer: M&S Opticians
Contact Detail:
M&S Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical retail world. You never know who might have a lead on a Store Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re someone who truly understands their mission and can drive sales while delivering exceptional customer service.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've developed teams and driven performance in previous roles. This will showcase your ability to lead and inspire others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Store Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your leadership experience and any achievements in driving sales or managing teams, as this will show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background aligns with our goals at M&S Opticians. Be sure to mention specific examples of how you've driven performance in previous roles.
Showcase Your Customer Focus: Since customer experience is key for us, make sure to include examples of how you've enhanced customer service in your past roles. We want to see how you’ve built relationships and created a positive shopping experience for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at M&S Opticians
✨Know Your Numbers
Before the interview, brush up on your sales performance metrics and KPIs. Be ready to discuss how you've driven sales in previous roles and what strategies you used to achieve those targets. This shows that you understand the importance of numbers in retail management.
✨Showcase Your Leadership Style
Prepare examples of how you've developed and led teams in the past. Think about specific situations where you inspired your team or resolved conflicts. This will demonstrate your ability to foster a high-performance culture, which is crucial for the Store Manager role.
✨Customer Experience is Key
Be ready to talk about how you've enhanced customer experiences in your previous positions. Share specific initiatives you implemented that improved customer satisfaction and retention. This aligns perfectly with the expectations of driving customer engagement at M&S Opticians.
✨Research M&S Opticians
Familiarise yourself with M&S Opticians' values, products, and recent news. Understanding their brand and how they position themselves in the market will help you tailor your answers and show genuine interest in the company during the interview.
