Work Pattern
Week 1
Wednesday 08:00 AM - 02:30 PM
Thursday 11:00 AM - 05:30 PM
Saturday 11:00 AM - 05:30 PM
Week 2
Sunday 11:00 AM - 05:30 PM
Wednesday 08:00 AM - 02:30 PM
Thursday 11:00 AM - 05:30 PM
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.
You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
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Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
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Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
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At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
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Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
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Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
It’s intense but, for the right person, incredibly rewarding. Are you ready for it?
Customer Assistant - Cafe - Stirling employer: M&S Careers
Joining M&S as a Christmas Customer Assistant in Stratford City means becoming part of a dynamic team that thrives on delivering exceptional service and style advice. With a strong focus on employee growth, we offer training and development opportunities to help you excel in a fast-paced retail environment. Our inclusive work culture encourages collaboration and flexibility, ensuring that every team member feels valued and empowered to contribute to our transformation journey.
