Monday 09:00-16:30
Friday 09:00-15:30
Saturday 08:00-15:00
Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.
Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You'll adapt quickly, working where needed with pace.
It's intense but, for the right person, incredibly rewarding.
#Christmas
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Customer Assistant - Café - Burnley employer: M&S Careers
Joining M&S as a Christmas Customer Assistant in Stratford City means becoming part of a dynamic team that thrives on delivering exceptional service and style advice. With a strong focus on employee growth, we offer training and development opportunities to help you excel in a fast-paced retail environment. Our inclusive work culture encourages collaboration and flexibility, ensuring that every team member feels valued and empowered to contribute to our transformation journey.
