At a Glance
- Tasks: Manage Reinsurance Liability claims from start to finish, ensuring top-notch service and compliance.
- Company: Join MS Amlin, a leader in the insurance market with a focus on innovation.
- Benefits: Enjoy a competitive salary, hybrid working model, and a range of employee perks.
- Other info: Opportunity for continuous growth and modernisation in a fast-paced industry.
- Why this job: Make a real impact in claims resolution while developing your career in a dynamic environment.
- Qualifications: Experience in claims management and strong communication skills are essential.
The predicted salary is between 60000 - 75000 £ per year.
As a Senior Claims Specialist for the Reinsurance Liability lines, you will proactively manage claims from first notice of loss to settlement, ensuring superior service to clients and adherence to MS Amlin policies, procedures and regulatory requirements. You will act as a deputy to Claims Leadership, drive continuous improvement, and provide specialist knowledge to support business decisions.
Responsibilities
- Lead and manage the lifecycle of Reinsurance Liability claims, including FNOL, reserves, subrogation/contribution, settlement and cost control.
- Monitor early estimate reserves and ensure prompt settlement while maintaining tight cost discipline.
- Ensure all claims handling aligns with MS Amlin procedures, controls and regulatory requirements (Lloyd’s/FCA/PRA/J‑SOX).
- Role model open communication, collaboration and a culture of continuous improvement, sharing knowledge with teammates.
- Deputise for Claims Manager, Technical Claims Lead and other senior team members as required.
- Provide specialist knowledge and thought‑leadership to clients and internal stakeholders, offering data insights and reserving input.
- Partner with underwriters to craft compelling propositions, strengthen broker relationships and support client partners.
- Represent MS Amlin in the market, enhancing the firm’s reputation and fostering relationships with co‑insurers and service providers.
- Contribute to business modernisation initiatives and help transform the current claims proposition.
Qualifications & Experience
- Service‑orientated, passionate about claims resolution and client experience.
- Exceptional communication skills – able to influence actions, negotiate and collaborate at all levels, both face‑to‑face and virtually.
- Decision‑making: proven sound judgement under time pressure.
- Problem‑solving: ability to dissect complex issues, spot trends and identify interdependencies.
- High‑performance mentality: self‑motivated, outcome‑driven with energy and determination in a fast‑paced environment.
- Growth mindset: continuous self‑improvement, team development and willingness to modernise service delivery.
What You’ll Need
- Well‑reputed, proven experience in leading the market in resolving responsible claims worldwide, with strong relationships to experts, brokers and co‑insurers.
- Degree, CII or equivalent professional qualification (desirable) or willingness to pursue it.
- Firm understanding of London Market key principles and practices.
- Proficiency with the London Market Claims System, Microsoft Office (ECF, Excel) and portfolio/account management.
- Willingness to travel and attend client events.
Benefits
- Competitive base salary and performance‑related discretionary bonus, hybrid working model (three days a week in the office) and a range of employee benefits in line with company policy.
Senior Claims Specialist - Reinsurance Liability employer: MS Amlin
At MS Amlin, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our culture fosters open communication and collaboration, empowering employees to drive continuous improvement while providing superior service to our clients. With competitive salaries, a hybrid working model, and ample opportunities for professional growth, we are committed to supporting our team's development and well-being.
