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- Tasks: Support investor relations through administration, communication, and stakeholder management.
- Company: Join MS Amlin Investment Management, a leader in the financial services industry.
- Benefits: Enjoy competitive salary, performance bonuses, flexible holidays, and private medical cover.
- Why this job: Be part of a dynamic team focused on client satisfaction and continuous improvement.
- Qualifications: 3+ years in administration with strong MS Office and SharePoint skills required.
- Other info: Embrace diversity and inclusion in a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
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Office Administrator (Outlook & SharePoint), London
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Client:
MS Amlin
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1494da8316be
Job Views:
5
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Office Administrator (6 month fixed term contract)
This role sits within the Investor Relations team of MS Amlin Investment Management Limited (MS AIML).
MS AIML is the regulated investment management company of the MS Amlin brand (MSA). MSA is wholly owned by the MS&AD Group.
The investment clients of MS AIML include MSA companies and others in the wider MS&AD group.
About The Job
Accountable to the Investor Relations Manager. This role works in collaboration with the MS Amlin Investment Management Limited (AIML) team to ensure high level investor satisfaction.
What you’ll spend your time doing:
Investor Relations
Responsible for providing administration and coordination support. The Office Administrator will assist with investor communication and stakeholder management, to ensure a high level of client satisfaction with services provided by AIML.
- Support Investor Relations initiatives and client relationship management activities
- Update and maintain Client Query & Action Database on SharePoint and the creation of summary reports
- Support Internal Communication on Investor Relations SharePoint site
- Support the preparation of reporting for Client Service Forums, Investment Committee and other forums
- Support the preparation of client SLA and KPI monitoring and reporting
- Coordinate and schedule meetings, creating agendas, taking minutes and following up on actions
People
- Collaborate with the Investor Relations Manager, the wider AIML team, stakeholders and clients to ensure that ongoing Investor Relations activity is carried out to a high standard
- Build strong relationships with key stakeholders and fully understand client needs to provide good quality advice and ensure high investor satisfaction
- Build trust and understanding with new clients, assisting them through change and onboarding processes
- Ensure key stakeholders understand the purpose and context of your role within AIML and the MS&AD Group
You’re going to enjoy this job if you also…
- Are focussed on delivering results, demonstrate strong organisational skills and have a keen eye for detail
- Have good communication and listening skills
- Have a strong client focus, building effective relationships
- Have a positive, optimistic and realistic outlook
- Are willing to learn, building trust to support autonomous working
- Are supportive in the drive for continuous improvement
What you’ll need:
For this particular role there are some important qualifications and experience we need you to have. These include:
- 3+ years’ administration experience in the financial services industry
- Strong MS Office skills (Word, Excel, PowerPoint), Outlook, MS Teams, SharePoint and diary management
- We offer the opportunity to attain the Investment Management Certificate (IMC)
We are stronger together because of our common interests and rich differences. You may be the strength we didn’t know we needed. Believe in yourself, and click apply today!
What Can You Expect From Us?
- Performance Related Discretionary Bonus
- Holiday: 28 days core annual leave, and you can buy up to 5 days
- Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%)
- Private Medical: cover for yourself. Family members/dependants can be added
- Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits
- Life Assurance: 5x annualised base salary
- Bank Holidays: To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences.
Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to ‘think outside the box’ because it calls on that diverse range of ideas, perspectives and lived experiences.
We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see.
Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age.
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Office Administrator (Outlook & SharePoint) employer: MS Amlin
Contact Detail:
MS Amlin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator (Outlook & SharePoint)
✨Tip Number 1
Familiarise yourself with SharePoint and Outlook, as these are crucial tools for the role. Consider taking online courses or tutorials to enhance your skills and demonstrate your proficiency during interviews.
✨Tip Number 2
Network with professionals in the financial services industry, especially those who work in investor relations. Attend relevant events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your experience in client relationship management. Think of specific examples where you successfully built relationships or improved client satisfaction, as this will be key in showcasing your fit for the role.
✨Tip Number 4
Research MS Amlin and its values thoroughly. Understanding their mission and how they approach investor relations will help you align your answers during interviews and show that you're genuinely interested in the company.
We think you need these skills to ace Office Administrator (Outlook & SharePoint)
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in administration, particularly within the financial services industry. Emphasise your proficiency with MS Office, Outlook, and SharePoint, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your organisational skills and attention to detail. Mention specific examples of how you've successfully managed client relationships or supported investor communications in previous roles.
Highlight Relevant Experience: In your application, clearly outline your 3+ years of administration experience. Include any specific projects or tasks that demonstrate your ability to coordinate meetings, manage databases, and prepare reports, as these are key responsibilities of the role.
Showcase Soft Skills: Don't forget to mention your communication and listening skills, as well as your client-focused approach. These soft skills are essential for building strong relationships with stakeholders and ensuring high levels of investor satisfaction.
How to prepare for a job interview at MS Amlin
✨Showcase Your Administrative Skills
Make sure to highlight your 3+ years of administration experience, especially in the financial services industry. Be prepared to discuss specific examples of how you've used tools like Outlook and SharePoint to enhance efficiency and organisation.
✨Demonstrate Strong Communication Abilities
Since the role involves a lot of stakeholder management and client communication, practice articulating your thoughts clearly. Prepare to share instances where your communication skills led to successful outcomes in previous roles.
✨Emphasise Your Client Focus
The job requires building strong relationships with clients. Think of examples where you’ve gone above and beyond to ensure client satisfaction. This will show that you understand the importance of client relationships in the Investor Relations context.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Prepare scenarios where you had to coordinate meetings, manage multiple tasks, or resolve conflicts, showcasing your organisational skills and attention to detail.
